TroubleShooting: Java Transaction Service (JTS) problems

Troubleshooting

Problem

Troubleshooting for Java Transaction Service (JTS) problems in IBM WebSphere Application Server. This should help address common issues with this component before calling IBM support and save you time.

Symptom

WTRN0006W: Transaction {0} has timed out after {1} seconds.

WTRN0062E: An illegal attempt to use multiple resources that have only one-phase capability has occurred within a global transaction.

WTRN0063E: An illegal attempt to commit a one phase capable resource with existing two phase capable resources has occurred.

WTRN0037W: The transaction service encountered an error on an xa_recover operation. The resource was {0}. The error code was {1}. The exception stack trace follows: {2}

[{"Product":{"code":"SSEQTP","label":"WebSphere Application Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Java Transaction Service (JTS)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.5.5;8.5;8.0;7.0","Edition":"Base;Enterprise;Express;Network Deployment;WebSphere Business Integrations Server Foundation","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSNVBF","label":"Runtimes for Java Technology"},"Business Unit":{"code":"BU054","label":"Systems w\/TPS"},"Component":"Java SDK","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB08","label":"Cognitive Systems"}}]

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TroubleShooting: Java Transaction Service (JTS) problems