Troubleshooting
Problem
User performs actions inside Controller. From time to time (occasionally / intermittently) the user receives an error message. The exact error message will vary (depending on what the end user is doing), but it will include the phrase "The ConnectionString property has not been initialized".
Symptom
Example error:
Standard Error
Error Details
Source: ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.ArgumentException: The ConnectionString property has not been initialized.
at Microsoft.VisualBasic.ErrObject.Raise(Int32 Number, Object Source, Object Description, Object HelpFile, Object HelpContext)
at ControllerServerCommon.RaiseErrSrv.RaiseError(String sUser, Int32 lErrNo, String sErrSource, String sErrDesc, String sErrHelpFile, Int32 lErrHelpContext)
at FrAccountS.AccountSet.ISet_SelectAll(String sGuid, String sSelectCriterion, String sUser, Int32 lLLocale)
at Cognos.Controller.Proxy.CCRWS.AccountSet_SelectAll(String sGuid, String sSelectCriterion, String sUser, Int32 lLLocale)
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.2.0, 10.2.1, 10.3.0, 10.3.1
Operating system(s):
Windows
Document number:
533925
Modified date:
08 May 2025
UID
swg21963432