Troubleshooting
Problem
Users intermittently receive error messages, especially when there are many users using the system.
Symptom
English:
- COM Exception (0x80004005) ORA-12516: TNS listener could not find available handler with matching protocol stack
or:
- ORA-12520: TNS:listener could not find available handler for requested type of server
Spanish:
COM Exception (0x80004005) ORA-12516: TNS listener no ha encontrado
ningin manejador disponible con una pila de protocolos coincidente
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.2.0;10.1.1;10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21603472