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** Troubleshooting** "HRESULT: 0x8002000B (DISP_E_BADINDEX)" when using Excel-based functions (such as opening data entry form)

Question & Answer


Question

User clicks 'Company - Data Entry - Reported Values'. User chooses parameters and clicks 'Open'. An error appears: Standard Error: Source: Microsoft.Office.Interop.Excel Description: Invalid index. (Exception from HRESULT: 0x8002000B (DISP_E_BADINDEX).....

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
08 May 2025

UID

swg21965510