Troubleshooting
Problem
User launches Controller Web website (for example: http://<servername>:9080/#!/Login) in their web browser.
The web browser cannot connect to the website.
Symptom
The user receives an error which will vary depending on web browser, for example:
Example #1 - Internet Explorer
This page can't be displayed
Example #2
Hmm, we can't reach this page.
Try this: Make sure you've got the right web address
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"ARM Category":[{"code":"a8m0z000000GnFaAAK","label":"Controller WEB"}],"ARM Case Number":"TS003704333","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm16209224