Troubleshooting
Problem
Groups exposed from the LDAP to IBM Cloud Pak for Business Automation are not available or not synchronized in the Process Admin Console for the IBM Business Automation Workflow and IBM Business Automation Studio components of the IBM Cloud Pak for Business Automation. The LDAP groups are not properly synchronized when these conditions exist in the environment:
- ROKS authentication is enabled (it is enabled by default)
- Users and groups from LDAP are added to roles in Platform UI Access Control
Symptom
You might observe that groups from your LDAP are missing in the Process Admin Console > Group Management page or do not contain all the expected users. Attempts to synchronize the LDAP one or more groups do not work.
Document Location
Worldwide
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Document Information
Modified date:
21 June 2022
UID
ibm16596133