Troubleshooting
Problem
User launches 'IBM Cognos FAP'. User enters the password and clicks 'Log in'. User receives error message.
Symptom
Login notification
It seems that no FAPService is running or FAPDb is started/restarted after FAPService.
Start/restart FAPService to make FAP work correctly.
[OK]
It seems that no FAPService is running or FAPDb is started/restarted after FAPService.
Start/restart FAPService to make FAP work correctly.
[OK]
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.5.1;8.5;10.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21424705