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** Troubleshooting ** Error 'Invalid Database Version, this version of Controller requires database version: 710' when launching Controller

Troubleshooting


Problem

User launches Controller. User receives error message.

Symptom


Invalid Database Version.
This version of Controller requires database version: 882

TIP: The database version will vary, depending on which version of Controller is installed on the application server.

[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.2.0;10.1.1;10.1","Edition":"Not Applicable","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
IBM Cognos Controller

Software version:
10.2.1, 10.2.0, 10.1.1, 10.1

Operating system(s):
Windows

Document number:
625277

Modified date:
09 May 2025

UID

swg21383331

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