Troubleshooting
Problem
User clicks "Transfer" - "External data" - "Import from flat file". User selects file (typically CSV) and starts the import process. User receives error message.
Symptom
Screen:
Standard Error
Source: System.Web.Services
Description: System.Web.Services.Protocols.SoapException: Server was unable to process request. -->
System.Runtime.InteropServices.COMException (0x800A0005): Invalid procedure call or argument
<....>
Scenario #1 - Event Viewer (Application Log):
- "The value of the variable isn't numeric".
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1;10.1;8.5.1;8.5;8.4;8.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Historical Number
1025862
Was this topic helpful?
Document Information
Modified date:
08 May 2025
UID
swg21346308