Troubleshooting
Problem
Adjustments, controls and troubleshooting for CRT Monitors
Resolving The Problem
| Monitor setup |
|---|
| Selecting the Input Signal |
|---|
You can connect two computers to this monitor using the video input 1 (
) and the video input 2 (
) connectors. To select one of the two computers, move the input switch. The selected connector appears on the screen for 3 seconds. "INPUT 1" (video input 1 connector: ) or "INPUT 2" (video input 2 connector: ) appears on the screen.
Note: If no signal is input to the selected connector, "NO INPUT SIGNAL" appears on the screen. After a few seconds, the monitor enters the power saving mode. If this happens, switch to the other connector.
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| Self-diagnosis function |
|---|
This monitor is equipped with a self-diagnosis function. If there is a problem with your monitor or computer, the screen will go blank and the 
indicator will either light up green or flash orange.
If the is green:
- Disconnect the video input cable or turn off the connected computer.
- Press the button twice to turn the monitor off and then on.
- Press and hold the
button for 2 seconds before the monitor enters power saving mode. See below:
If the indicator is flashing orange:
Press the button twice to turn the monitor off and then on.
- If the indicator lights up green, the monitor is working properly.
- If the indicator is still flashing, there is a potential monitor failure. Inform the IBM Support Center of the monitor's condition.
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| Deguassing the monitor |
|---|
The monitor screen is automatically degaussed (demagnetized) when the power is turned on. You can also manually degauss the monitor.
- Press the
button. The Menu OSD appears.
- Press the
buttons to select "
option" and press the button again.
The option OSD appears.
- Press the buttons to select "
(Degauss)."
- Press the button. The screen is degaussed for about 2 seconds.
If you need to degauss the screen a second time, wait for at least 20 minutes before repeating the steps above. Press the button once to return to the Menu OSD, and twice to return to normal viewing. If no buttons are pressed, the OSD closes automatically after about 30 seconds.
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| Adjusting the landing |
|---|
| Select | To |
|---|---|
 LANDING | reduce any color irregularities in the screen's top left corner to a minimum. |
 LANDING | reduce any color irregularities in the screen's top right corner to a minimum. |
 LANDING | reduce any color irregularities in the screen's bottom left corner to a minimum. |
 LANDING | reduce any color irregularities in the screen's bottom right corner to a minimum. |
 CANCEL MOIRE* | turn the moire cancellation function ON or OFF. (MOIRE ADJUST) appears in the menu when you select ON. |
 MOIRE ADJUST | adjust the degree of moire cancellation until the moire is at a minimum. |
Note: * Moire is a type of natural interference which produces soft, wavy lines on your screen. It may appear due to interference between the pattern of the picture on the screen and the phosphor pitch pattern of the monitor.
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| Locking the controls |
|---|
You can protect adjustment data by locking the controls.
- Press the button.The Menu OSD appears.
- Press the buttons to select the " OPTION" and press the button again. The OPTION OSD appears.
- Press the buttons to select
(CONTROL LOCK)" of the " OPTION" OSD will operate. If any other items are selected, the mark appears on the screen.
- Press the button to select "ON".
Note: To cancel the control lock, repeat steps 1 through 3 and press the 
button to select "OFF."
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| Automatically Sizing and Centering the Picture |
|---|
You can easily adjust the picture to fill the screen by pressing the 
(auto sizing and centering) button.
Press the button. The picture automatically fills the screen.
Notes:
- This function is intended for use with a computer that provides a full-screen picture. It may not work properly if the background color is dark or if the input picture does not fill the screen to the edges.
- Pictures with an aspect ratio of 5:4 (resolution: 1280 x 1024) are displayed at their actual resolution and do not fill the screen to to the edges.
- The displayed image moves for a few seconds when the button is pressed. This is not a malfunction.
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| Using the Size/Center on-screen display |
|---|
The SIZE/CENTER settings allow you to adjust the picture's size, centering, or zoom. Once the setting is adjusted, it will be stored in memory for the current input signal.
- Press the button. The Menu OSD appears.
- Press the buttons to select "
SIZE/CENTER" and press the button again. The SIZE/CENTER OSD appears.
- Press the buttons to select the item you want to adjust.
Select To (Horizontal Spacing)adjust the horizontal size of the picture 
(Vertical Spacing)adjust the vertical size of the picture 
(Horizontal Centering)adjust the horizontal centering of the picture 
(Vertical Centering)adjust the vertical centering of the picture 
(Zoom)enlarge or reduce the picture
- Press the
buttons to adjust the settings.
Select To (Horizontal Sizing)
...to increase the picture width
...to decrease the picture width (Vertical Sizing)...to increase picture height
...to decrease picture height (Horizontal Centering)...to move the picture right
...to move the picture left (Vertical Centering)...to move the picture up
...to move the picture down (Zoom)...to enlarge the picture
...to reduce the picture
Press the button once to return to the MENU OSD, and twice to return to normal viewing. If no buttons are pressed, the OSD closes automatically after about 30 seconds. To reset, press the 
(reset) button while the OSD is on. The selected item is reset to the factory setting.
Note: The (Zoom) adjustment stops when the horizontal or vertical size reaches its maximum or minimum value. The horizontal adjustment value is not displayed in the menu.
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| Using the GEOMETRY On-Screen Display |
|---|
The GEOMETRY settings allow you to adjust the shape and orientation of the picture. Once the 
(Rotation) is adjusted, it will be stored in memory for all input signals received. All other adjustments will be stored in memory for the current input signal.
- Press the button. The MENU OSD appears.
- Press the buttons to select "
GEOMETRY" and press the button again. The GEOMETRY OSD appears.
- Press the buttons to select the item you want to adjust.
Select To (Rotation)adjust the picture rotation (Pincushion)adjust the picture sides 
(Pin Balance)adjust the picture side balance 
(Keystone)adjust the picture width 
(Key Balance)adjust the picture shape balance
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| Using the CONVERGENCE on-screen display |
|---|
The CONVERGENCE settings allow you to adjust the quality of the picture by controlling the convergence. The convergence refers to the alignment of the red, green, and blue color signals. If you see red or blue shadows around letters or lines, adjust the convergence. Once the setting is adjusted, it will be stored in memory for all input signals received.
- Press the button. The Menu OSD appears.
- Press the buttons to select "
CONVERGENCE" and press the button again. The CONVERGENCE OSD appears.
- Press the buttons to select the item you want to adjust.
Select To 
(Horizontal Convergence)adjust the horizontal convergence 
(Vertical Convergence)adjust the vertical convergence 
(TOP V CONVER TOP)adjust the vertical convergence at the top of the screen (BOT V CONVER BOTTOM)adjust the vertical convergence at the bottom of the screen
- Press the buttons to adjust the settings.
For Press (Horizontal Convergence)...to shift red shadows to the right and blue shadows to the left
...to shift red shadows to the left and blue shadows to the right (Vertical Convergence)...to shift red shadows up and blue shadows down
...to shift red shadows down and blue shadows up (Top V CONVER TOP)...to shift red shadows up and blue shadows down at the top of the screen
...to shift red shadows down and blue shadows up at the top of the screen (BOT V CONVER BOTTOM)...to shift red shadows up and blue shadows down at the bottom of the screen
...to shift red shadows down and blue shadows up at the bottom of the screen
Press the button once to return to the MENU OSD, and twice to return to normal viewing. If no buttons are pressed, the OSD closes automatically after about 30 seconds. To reset, press the (reset) button while the OSD is on. The selected item is reset to the factory setting.
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| Adjusting the Picture Brightness and Contrast |
|---|
Once the setting is adjusted, it will be stored in memory for all input signals received.
- Press the
(brightness) or 
(contrast) buttons. The BRIGHTNESS/CONTRAST OSD appears.
- For brightness adjustment press the buttons.
(
...for more brightness, 
...for less brightness)
For contrast adjustment press the buttons.
(...for more contrast, ...for less contrast)
The OSD automatically disappears after about 3 seconds. To reset, press the (reset) button while the OSD is on. The brightness and contrast are both reset to the factory settings.
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| Restoring the color from the EASY or sRGB menus |
|---|
If the monitor goes into power saving mode, you must return the monitor to normal operation mode and wait for 30 minutes for the monitor to be ready. The colors of most display monitors tend to gradually lose brilliance over several years of service. The COLOR RETURN feature found in the EASY and sRGB menus allows you to restore the color to the original factory quality levels. The following instructions explains how to restore the monitor's color from the EASY menu.
- Press the buttons to select EASY or sRGB mode.
- First press the buttons to select
(COLOR RETURN), then press the button. The picture disappears while the color is being restored (about 2 seconds). After the color is restored, the picture reappears on the screen again.
| Need more help? |
|---|
 | Contact your local technical Support Center |
 | Return to the main Troubleshooting page |
Document Location
Worldwide
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Document Information
Modified date:
18 April 2023
UID
ibm1MIGR-59176