Troubleshooting
Problem
Administrator launches "Cognos Configuration" and clicks "Start". Administrator clicks 'Details'. After a while an error appears.
Symptom
[Start Service]
[ ERROR ] CFG-ERR-0106 IBM Cognos Configuration did not receive a
response from the IBM Cognos service in the time allotted.
Check that IBM Cognos service is available and properly configured.
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Not Applicable","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1;8.4.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
30 April 2025
UID
swg21646350