Troubleshooting
Problem
User launches Controller-on-Cloud website, and types in username/password. User clicks on the icon (to launch Controller client). An error appears.
Symptom
Controller Client ERROR
Unable to launch your application
Contact your help desk and provide them with the following information:
Cannot open the Citrix Workspace.
Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"ARM Category":[{"code":"a8m0z000000brHTAAY","label":"Citrix"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Version(s)","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
12 October 2021
UID
ibm16237784