IBM Support

TRANSPORT_WSI_NETWORK_ERROR error thrown by custom application

Troubleshooting


Problem

When running custom ingestion application using web services for Content Engine ( CEWS), application intermittently fails to upload content.

Symptom

The Filenet Content Engine logs captures the error message.

WSI FNRCT0042E - ERROR CEWS Listener, unexpected exception (elapsed request time 1560
ms)\ncom.filenet.api.exception.EngineRuntimeException: FNRCT0042E: TRANSPORT_WSI_NETWORK_ERROR: A network error occurred when processing a
Web service request or response. See the nested exception for specific
details. See full stack trace for details. Message: Async IO operation
failed (3), reason: RC: 55 The specified network resource or device is
no longer available.\n at
com.filenet.apiimpl.wsi.serialization.Util.ereOrIoe_common(Util.java:67

Cause

Unsupported JRE 1.7.0 used by the custom application against Filenet Content Engine 5.1

Resolving The Problem

Use supported JRE version per Filenet Content Engine HW/SW guide.

[{"Product":{"code":"SSNW2F","label":"FileNet P8 Platform"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Content Engine","Platform":[{"code":"PF033","label":"Windows"}],"Version":"5.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21598005