Troubleshooting
Problem
When running custom ingestion application using web services for Content Engine ( CEWS), application intermittently fails to upload content.
Symptom
The Filenet Content Engine logs captures the error message.
WSI FNRCT0042E - ERROR CEWS Listener, unexpected exception (elapsed request time 1560
ms)\ncom.filenet.api.exception.EngineRuntimeException: FNRCT0042E: TRANSPORT_WSI_NETWORK_ERROR: A network error occurred when processing a
Web service request or response. See the nested exception for specific
details. See full stack trace for details. Message: Async IO operation
failed (3), reason: RC: 55 The specified network resource or device is
no longer available.\n at
com.filenet.apiimpl.wsi.serialization.Util.ereOrIoe_common(Util.java:67
Cause
Unsupported JRE 1.7.0 used by the custom application against Filenet Content Engine 5.1
Resolving The Problem
Use supported JRE version per Filenet Content Engine HW/SW guide.
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Document Information
Modified date:
17 June 2018
UID
swg21598005