Troubleshooting
Problem
Transferring workflows in Process Designer fails with NullPointerException after upgrading the Content Platform Engine (CPE).
Symptom
Using the IBM Content Engine Applets Support plugin (CPEApplets plugin) in IBM Content Navigator (ICN), transferring a workflow will generate a NullPointerException exception similar to the following:
ERROR [WebContainer : 1] - [throw] Problem while sending request or processing server response. Exception was java.lang.NullPointerException
com.filenet.wcm.api.BaseRuntimeException: Problem while sending request or processing server response. Exception was java.lang.NullPointerException
at com.filenet.wcm.api.impl.RemoteCommand.execute(RemoteCommand.java:480)
at com.filenet.wcm.api.impl.SessionImpl.reInject(SessionImpl.java:1148)
at com.filenet.wcm.api.impl.SessionImpl.reInject(SessionImpl.java:1104)
at com.ibm.ecm.cpea.CPEApplets.CPESessionTunnelPluginService$1.run(CPESessionTunnelPluginService.java:119)Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCTJ4","label":"IBM Case Manager"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"5.3.3","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
10 October 2019
UID
ibm11086135