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TR3312 Error connecting to IQD data sources with Transformer after database server name changed.

Troubleshooting


Problem

The database server has moved ot a new server and now getting errors with IQD based Transformer model. (TR3312) An error occurred during data retrieval usingthe DA server program. Refer to the log for more details. DMS-E-CONNECTREJECT, A connection has been rejected by the remote interface during operation 'attach database'.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Transformer","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.2.1;10.2;10.1.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos Business Intelligence

Software version:
10.2.1, 10.2, 10.1.1

Operating system(s):
Windows

Document number:
511001

Modified date:
08 May 2025

UID

swg21673989

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