Troubleshooting
Problem
A cube build fails to complete and returns the error "(TR0162) The package or report is unavailable."
Symptom
The following errors appear in the Transformer cube build log file:
English:
(TR0162) The package or report is unavailable.
(TR3801) Business Intelligence Data Server error fetching .mdp sub-files for PowerCube (PDS-PCT-0041 Powerplay Data Server cannot read the data cache. The version information may be missing (Open Data Cache)).
Français:
(TR0162) Le pack ou le rapport n'est pas accessible.
(TR3801) Erreur de serveur de données Business Intelligence lors de l'extraction des sous-fichiers .mdp du cube (PDS-PCT-0041 Le composant PowerPlay Data Server ne parvient pas à lire l'antémémoire de données. Les informations sur la version sont peut-être manquantes. (Ouvrir l'antémémoire de données)).
[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Transformer","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1;10.1.1;10.2;10.2.1;10.2.1.1;10.2.2;8.4;8.4.1","Edition":"All Editions","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SS6G84","label":"IBM Cognos Analytics on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
08 May 2025
UID
swg21427686