IBM Support

TM1Web - An error has occurred when Ti process runs from more than 1 hour

Troubleshooting


Problem

A Ti process that runs for more than 1 hour is started from an Action Button on a Websheet. After exactly 1 hour TM1Web will display 'An error has occurred'. This problem is specific to Internet Explorer and does not correspond to any timeout settings in TM1 or Cognos BI.

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"10.2;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21967208