Troubleshooting
Problem
Customer is unable to navigate to tm1web. They receive TM1 Web HTTP Error 500.0 - Internal Server Error
Symptom
HTTP Error 500.0 - Internal Server Error
The page cannot be displayed because the internall server error has
occurred
IsapiFilterModule
AuthenticateRequest
StaticFile
0x8007001
Requested URL
http://servername:portnumbe/tm1web
physical path D:\ibm\cognos\tm1_64\tm1web
They are using an IIS redirect.
[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Web","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
Log InLog in to view more of this document
This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use Log in button above to access the full document. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.
Was this topic helpful?
Document Information
Modified date:
09 May 2025
UID
swg21677238