Troubleshooting
Problem
New installation of TM1 client. Users are able to connect using TM1 Architect. The same users on the same computer are receiving the above error when attempting to connect using TM1 Perspectives.
Symptom
N33) Connection Failed
[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"},{"code":"PF010","label":"HP-UX"}],"Version":"10.2;10.2.2","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
swg22006715