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TM1 Performance Modeler unable to connect to TM1 Server

Troubleshooting


Problem

Unable to launch performance modeler after migrating from a previous version, Also unable to open a TM1 application in cognos Tm1 Web.

Symptom

Navigate to Cognos Applications Portal to launch TM1
performance modeler. Receive the following error:

Could not create the view: 'Could not connect to the TM1 server. :com.
cognos.planning.exception.ModelOpenException: com.ibm.cognos.tm1.
TM1Exception: SystemServerClientNotFound'
WHILE [CCLMsg: system text='While get children']

Details:com.ibm.cognos.pmpsvc.service.api.PlanningApplicationException:
Could not connect to the TM1 server. :com.cognos.planning.exception.
ModelOpenException: com.ibm.cognos.tm1.TM1Exception:
SystemServerClientNotFound
at com.ibm.cognos.pmpsvc.service.impl.PlanningService.
getApplicationDefinition(PlanningService.java:578)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

[{"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"TM1 Performance Modeler","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

Modified date:
09 May 2025

UID

swg21632518

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