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Tivoli Storage Manager database backup fails with ANR2987W and ANR0430W

Troubleshooting


Problem

When using shared memory to back up the Tivoli Storage Manager database, the operation fails.

Symptom

The Tivoli Storage Manager activity log shows the following messages:

ANR0400I Session 11 started for node $$_TSMDBMGR_$$ (DB2/NT64) (Shared Memory).
ANR2987W Session ended because of machine GUID or local host IP address mismatch.
ANR0430W Session 11 for node $$_TSMDBMGR_$$ (DB2/NT64) refused - node name is locked.
ANR0403I Session 11 ended for node $$_TSMDBMGR_$$ (DB2/NT64).
ANR2968E Database backup terminated. DB2 sqlcode: -2033. DB2 sqlerrmc: 61.
ANR1361I Output volume E:\TSMDBBK\91790517.DBV closed.
ANR0515I Process 2 closed volume E:\TSMDBBK\91790517.DBV.
ANR0985I Process 2 for Database Backup running in the FOREGROUND completed with completion state FAILURE at 01:28:37.
ANR1893E Process 2 for Database Backup completed with a completion state of FAILURE.

Resolving The Problem

To use shared memory for backing up the Tivoli Storage Manager database, complete the following steps:

On UNIX / Linux systems:

    1. Verify that the following lines are included in the dsmserv.opt file. If they do not exist, add them:
    commmethod sharedmem
    shmport port_number
    (where port_number specifies the port that is used for shared memory)
    2. Locate the following lines in the dsm.sys file:
    commmethod tcpip
    tcpserveraddr localhost
    tcpport port_number
    Replace the specified lines with the following lines:
    commmethod sharedmem
    shmport port_number
    (where port_number specifies the port that is used for shared memory)

On Windows systems:

[{"Product":{"code":"SSGSG7","label":"Tivoli Storage Manager"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Component":"Server","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB26","label":"Storage"}}]

Document Information

Modified date:
17 June 2018

UID

swg21664425