Troubleshooting
Problem
When using shared memory to back up the Tivoli Storage Manager database, the operation fails.
Symptom
The Tivoli Storage Manager activity log shows the following messages:
ANR0400I Session 11 started for node $$_TSMDBMGR_$$ (DB2/NT64) (Shared Memory).
ANR2987W Session ended because of machine GUID or local host IP address mismatch.
ANR0430W Session 11 for node $$_TSMDBMGR_$$ (DB2/NT64) refused - node name is locked.
ANR0403I Session 11 ended for node $$_TSMDBMGR_$$ (DB2/NT64).
ANR2968E Database backup terminated. DB2 sqlcode: -2033. DB2 sqlerrmc: 61.
ANR1361I Output volume E:\TSMDBBK\91790517.DBV closed.
ANR0515I Process 2 closed volume E:\TSMDBBK\91790517.DBV.
ANR0985I Process 2 for Database Backup running in the FOREGROUND completed with completion state FAILURE at 01:28:37.
ANR1893E Process 2 for Database Backup completed with a completion state of FAILURE.
Resolving The Problem
To use shared memory for backing up the Tivoli Storage Manager database, complete the following steps:
On UNIX / Linux systems:
- 1. Verify that the following lines are included in the dsmserv.opt file. If they do not exist, add them:
commmethod sharedmem
shmport port_number
(where port_number specifies the port that is used for shared memory)
- 2. Locate the following lines in the dsm.sys file:
commmethod tcpip
tcpserveraddr localhost
tcpport port_number
- Replace the specified lines with the following lines:
commmethod sharedmem
shmport port_number
(where port_number specifies the port that is used for shared memory)
On Windows systems:
- Database backup and restore over shared memory are not available on Windows systems. Refer to the Tivoli Storage Manager Version 7.1 Release Notes for more information.
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Document Information
Modified date:
17 June 2018
UID
swg21664425