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Tivoli Netcool/OMNIbus_GUI 8.1.0 Fix Pack 7, 8.1.0-TIV-NCOMNIbus_GUI-FP0007

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Abstract

This fix pack is a cumulative fix release and addresses some new APARs and internally found issues since the release of Tivoli Netcool/OMNIbus Web GUI 8.1.0 Fix Pack 6

Download Description

A. Known issues and workaround

A.1 Since 8.1.0.2 FP2

alm00315486 / IV70431
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Short Description: UNABLE TO UPDATE WEB GUI BASE AND EXTENSION FIX PACK SIMULTANEOUSLY ON WINDOWS

Summary:

For Windows environments, you cannot perform an update of the Web GUI base and the extension offerings simultaneously using the fix pack. An error message is displayed for this known defect when an old Web GUI extension offering with version 1.2.0.0 released in 2014 is detected.

Workaround:

You must first perform an update of the Web GUI base offering and then follow up with an update of the Web GUI extension, in two separate steps.
Another option is to uninstall the old Web GUI extension version 1.2.0.0 released in 2014 and reinstall with its new version 1.2.0.0, release in 2015.
There's no issue with future fix pack updating from FP2 and NOI v1.3 simultaneously on windows.


alm00315488 / IV70434
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Short Description: UNABLE TO ROLLBACK WEB GUI BASE AND EXTENSION FIX PACK SIMULTANEOUSLY

Summary:

When you perform the roll back of Web GUI base and its extension offerings simultaneously, to their v8.1 FP1 or GA state. The execution was successful, but Web GUI continues to use the fix pack version, rather than the roll back version as expected.

Workaround:

You must first perform a roll back of the Web GUI extension offering and then follow up with a roll back of the Web GUI base, in two separate steps.
Another option is to uninstall the old Web GUI extension version 1.2.0.0 released in 2014 and reinstall with its new version 1.2.0.0, release in 2015, prior to updating to v8.1 FP2 and NOI v1.3. There is no issue with future fix pack roll back to FP2 or NOI v1.3.


alm00315480 / IV70435
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Short Description: UNABLE TO APPLY FIX PACK TO WEB GUI BUILD 493 - JUNE 2014 VERSION

Summary:

For Linux/AIX environment using the June 2014 version, you cannot perform an update using this fix pack. An error message will be displayed for this known defect.

Workaround:

You can verify your installed Web GUI version by navigating to the "Troubleshooting and Support" icon, and clicking on "System Information for Netcool/OMNIbus Web GUI". If you have installed the June 2014 version, please refer to section 1.2(c) below for instructions.


A.2 Since 8.1.0.3 FP3

alm00318856 / IV76072
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Short Description: WEBGUI RIGHT CLICK TOOL IS AVAILABLE FOR TABLE WIDGET

Summary:

Table widget if using WebGUI dataset, when selecting an event, right click tools are available for execution. The tool actually executed successfully but table widget doesn't refresh with correct data in the table after the update.

Workaround:

There is no refresh button for table widget itself. But, dragging a TWL refresh widget onto the page, the table widget is then able to refresh table data with the correct information on a periodic basis. The minimum refresh time of the TWL refresh widget is 1 minute.


PM84207 (WebSphere Application Server APAR)
.......
Short Description: SYNCHRONIZATION FAILURE OF LDAP USERS WITH OBJECTSERVER

Summary:

A Web GUI synchronization from LDAP to ObjectServer for the ncw_admin or ncw_user role groups will fail if the group's uniqueName is in normal case or lowercase. Currently, only groups with a uniqueName in uppercase can replicate to the ObjectServer.

Workaround:

For more information and workaround, visit: http://www.ibm.com/support/docview.wss?rs=180&uid=swg1PM84207


A.3 Since 8.1.0.4 FP4

alm00320677 / IV79696
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Short Description: Different display output observed for AEL preference setting using FF38 client=MacOS server=zLinux

Summary:

Different display output observed for AEL preference setting:

Non-default user that has superuser right and allow preference configuration, cannot make changes in AEL preference setting as checkboxes are not clickable using Firefox 38.1 in Mac OS and WebGUI server is installed on zLinux platform.

Also, users with ncw_user role cannot select the checkboxes, while users with ncw_admin role can.

Workaround:

None


alm00320373 / IV79091
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Short Description: MAP WATCH LIST ONLY LOAD EVENTS FROM DEFAULT OS WHILE EV ENABLED TO SUPPORT MULTIPLE OS

Summary:

Map Watch list only load events from default OS while Event Viewer is enabled to support multiple OS. If Event Viewer page is enabled with more than one OS, the Map Watch list should update the event viewer with the selected OS at Event Viewer.

Workaround:

None.


alm00320550 / IV79346
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Short Description: BAD ALIGNMENT IN TOOL PROMPT CONFIGURATION IF USING FIREFOX

Summary:

Bad alignment in Tool Prompt Configuration, it only happens in Firefox.

Workaround:

This seems to be a cosmetic only issue. There are a couple of alternatives to this.
1) Use a different browser (as it only affects Firefox)
2) WAAPI could be used to configure the prompt instead


A.4 Since 8.1.0.5 FP5

alm00321911 / IV82600
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Short Description: EVENT VIEWER SHOULD NOT DISPLAY ANY EVENT WHEN "NO EVENT DATA WAS RETRIEVED FROM DATA SOURCE" ERROR OCCURRED

Summary:

Event viewer should not display any event data when hitting error "No event data was retrieved from data source". For example, consider the following scenario:

Ensure WebGUI connecting to Object Server. Open Event Viewer, verify events are loaded in EV. Shutdown object server and wait for Event viewer to auto refresh. After the auto refresh, following error message displayed which is expected:

HEMDP0121E : No event data was retrieved from data source 'NCOMS' for filter 'xyz.global'. Recovery will be attempted automatically on the next refresh.

However, event viewer and Event Group did not empty when no data is retrieved. Applied the same steps to AEL, AEL event list will become empty event when hitting "Datasource error".

Expected Behavior:
Event viewer and event group should become empty when no data is retrieved.

Workaround:

None available.


alm00321903 / IV82602
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Short Description:[GRIDX] EVENT VIEWER & AEL HAVING ISSUE TO DISPLAY CUSTOM COLUMN TITLES WITH <SCRIPT>ALERT(123)</SCRIPT>

Summary:

The behavior of AEL and Event viewer to display custom column title is difference when using <script>alert(123)</script>. The script injection didn't successfully executed but it will affect the columns title display.

Workaround:

None available


alm00321907 / IV82604
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Short Description:TROUBLESOME AUTHENTICATION POP OUT AFTER USER LOGOUT

Summary:

Issue happen when the following scenario is performed:

1) Login to WebGUI open an event viewer.
2) Without closing the event viewer, logout from DASH.
3) Found that sometime, a Authentication Required pop out after the logout, user need to either hit "Cancel" many times or key in their User ID and password again in order to close the pop out.

Workaround:

Close all the spawned windows before logout.


alm00322055 / IV82850
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Short Description: EVENT VIEWER STATUS BAR SUMMARY INFORMATION DATASOURCES SHOULD DISPLAY DEFAULT OBJECT SERVER INFORMATION

Summary:

The Event Viewer Information Datasources should display Default Object Server information instead of "Unavailable", when the following scenario is performed:

1) Create a new custom page and add an Event Viewer to the page, save.
2) Verify that events displayed from default object server.
3) Check the Status bar -> Summary Information, Datasources display as "unavailable"

The Summary Information Datasources should display with default OS information when a new custom page created with Event viewer.

Workaround:

None available


alm00322093 / IV82908
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Short Description: SECURITY ISSUE: USER LOGIN FAIL WITH A FILE DOWNLOAD PROMPT

Summary:

This is a rare side effect of the security fix for APAR IV79452.
When user n. 1 logs off leaving applet dialogs (such as the AEL user preferences) open, if a second user shifts focus on any floating dialog before logging on, all dialogs and applets pertaining to the previous user will be destroyed (as expected), however the second user will not be able to log on right away: upon log on, the second user will be prompted to download a corrupted binary file, instead of being presented with the welcome screen.

Workaround:

In order to log on normally, the user simply needs to perform the following actions:

1) Dismiss the download dialog
2) Reload the log on page


A.5 Since 8.1.0.6 FP6

alm00323039 / IV85641
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Short Description: [GRIDX] APPLY QUICK FILTER AT BOTTOM OF EVENTLIST WITH LOCK COLUMNS FEATURE TURNED ON CAUSE EVENT VIEWER ACT ABNORMAL

Summary:

Issue replication:

1) Turn on Lock Columns feature in Event Viewer preferences.
2) Load Event Viewer with around 1000 alerts.
3) Scroll down to the bottom of the table.
4) Apply Quick filter.

Issue result:

EventList will act abnormal. Some rows are blank and some columns are miss-aligned. On next auto-refresh, the EventList will be reloaded and jumped to the top of EventList.

Workaround:

1) Don't use Quick Filter while user at the lower half of the EventList table with Lock Columns feature turned on.
2) Or turn off the Lock Columns feature. By default, the Lock Columns feature is turned off.


alm00323035 / IV85638
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Short Description: VIEW BUILDER COLUMN'S TITLE CONVERSION PROBLEM WITH &

Summary:

Issue replication:
1) Open view builder, create a new global view "TestView", for Serial column, modify column title to "Test&", save.
2) Re-open "TestView", at Serial column, verify now the column title converted to "Test&amp;", this is correct.
3) Without modify anything, click Save button.
4) Re-open "TestView" again, at Serial column, now the value of & at column title double converted and become 'Test&amp;amp;". This is wrong.
5) Repeat step4 and step5, you will notice that the column title repeatedly applied the conversion on the & so the column title with & will keep appending with amp;

Expected behavior:
Do not let the title keep growing when title containing & and when the view being re-save.

Workaround:

None


alm00323037 / IV85640
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Short Description: CONVERSION FIELDS SHOULD DISPLAY WITH CONVERSION VALUE DURING WATCH LIST CREATION

Summary:

Conversion fields (eg: FirstOccurrence, Severity) should display with conversion value during watch list creation, currently there are not.

Issue replication:
1) Enable Event Viewer to "Show Watch List Filters" Steps:
Open event viewer -> edit page -> tick "Show Watch List Filters", save.

2) At Event Viewer, right click any event, select "Create Watch List..."
3) play with criteria selection

Current behavior:
When tick on Conversion field, eg: Severity, FirstOccurrence fields, values displayed as code instead of its conversion value.

Expected behavior:
Conversion fields should display as conversion value through system included page in "Add Watch List" and "Watch list creation"

Workaround:

None


alm00323096 / IV85817
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Short Description: LIGHT WEIGHT MAP: CONVERT AN EXISTING MAP FROM APPLET TO LIGHT WEIGHT WITH CAUSE MISSING OF VERTICAL SCROLL BAR

Summary:

Converting an existing map page from Applet mode to light weight will cause the vertical scroll bar to go missing and for the user to be unable to see page detail at bottom

Workaround:

Untoggling "Use Customize" in lightweight map setting; in order to see vertical scroll bar


A.6 Since 8.1.0.7 FP7

alm00323610 / IV87947
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Short Description: FONT STYLE IN LIGHTWEIGHT MAP IS DARKER AND BLUR IF COMPARING WITH APPLET MAP

Summary:

Font style in lightweight map is darker and blur if comparing with applet map.

Issue replication:
1) create a custom page, add 2 maps side by side into that page. Edit both maps using default map "Example_Europe", 1 with lightweight and 1 with applet.
2) Found that with lightweight map, the font style for title "Global Network Status" is darker and blur if comparing with applet map.

Expected result:
Light weight should follow applet map's font style, which is nicer and clearer.

Workaound:

None


8. Issues and Enhancements addressed in 8.1.0.1 FP1 and Netcool Operations Insight 1.2

8.1 Enhancements

alm00310801 / IV63108
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Short Description: ADDITION OF A NEW DYNAMIC WATCH LISTS ENHANCEMENT

Summary:

There should be a way to easily move alerts into a temporary filter directly from the event viewer. This should support the following features:

1. Creating watch list filters based on existing alerts (i.e. based on node, alert group, summary) which include all future alerts of a similar form.
2. Display of all accessible watch list filters on a dynamically generated map.
3. Ability to delete watch lists from the event viewer.
4. Ability to create watch lists on a user or group level.
5. Ability to set an expire time for watch list filters.

This enhancement request originates from an RFE submitted to http://www.ibm.com/developerworks/rfe/execute?use_case=viewRfe&CR_ID=25368


alm00310799 / IV63104
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Short Description: ADDITION OF AN ALERT QUICK FILTERING ENHANCEMENT TO THE EVENT VIEWER

Summary:

There is currently no way to quickly filter or search the currently displayed event list based on a custom search string. A feature should be implemented which allows the operator to instantly filter the event list based on an entered string of text.


8.2 Defects

alm00308847 / IV61062
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Short Description: WEBGUI TABLEVIEW SMARTPAGE COMMAND DOES NOT USE THE DATASOURCE PARAMETER

Summary:

When a smartpage is created using the TABLEVIEW command the parameter to specify the datasource is ignored.
If there are multiple datasources the default datasource is used and changing this setting does not change the used datasource. If the default datasource is NCOMS and there is a datasource called RSCOMS the following will not use this datasource, while this is what should happen and is desired.

<!-- insert:TABLEVIEW[filtername="AllEvents",filtertype="global",datasource="RSCOMS",maxrows="2"] -->


alm00311747/ IV64569
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Short Description: EVENT DASHBOARD ERROR WHEN TRY TO DISPLAY FILTER FROM GROUP NAME WITH SPACE

Summary:

Event Dashboard error when try to display filter from group name which space


alm00312192 / IV65075
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Short Description: FILTER BUILDER BUTTONS MISSING IF USING IE11

Summary:

Filter Builder buttons ("Save and Exit", "Save", "Cancel") are missing when browser IE11 is used.


alm00295723 / IV43485
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Short Description: SQL PARSER IN WEBGUI ISSUE

Summary:

There is an issue with the SQL parser in Web GUI which is easily reproducible by executing the following GET requests:

1) Register the filter host:port/ibm/console/webtop/TransientFilterRegisterService?filtername=itnmtest&sql=(NmosEntityId IN(123,345))&forceoverwrite=true&type=filter&format=xml

2) Get the filter status host:port/ibm/console/webtop/EventDataService?filtername=itnmtest&filtertype=user_transient&format=xml


alm00301979 / IV52572
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Short Description: NEWLY CREATED USER CAN'T EXECUTE SQL TOOLS IN AEL UNTIL OS RESYNC HAPPEN.

Summary:

Newly created Web GUI User (with all role) unable to Acknowledge or any other SQL tools on events in AEL although Web GUI is using Object Server as users repository. Unless OS-resync happen via waapi or auto re-sync happen.


alm00305114 / IV56253
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Short Description: UNABLE TO HANDLE FIELD="" FOR RIGHT-CLICK TOOL

Summary:

When AlertGroup="" and try to launch keyword count tool, an error will occur: An error occurred during parameter conversion. The same error happens if we customise the tool with additional field where the field is also empty. The above issue affected 2 tools (Keywords with search filter, Search for similar events).


alm00307650 / IV59986
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Short Description: TRANSIENT FILTERS NOT HANDLING INTERNATIONAL CHARACTERS WHEN USING INTERNET EXPLORER

Summary:

When an AEL is launched with a transient filter (not pre-defined in the Filter Builder) using the IE browser, any international characters in the string will not be handled/matched. This could be seen, for example, by creating a Javascript tool that launches a new TIP page containing an AEL and specifies a filter that the AEL should load.


alm00308904 / IV61098
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Short Description: FIRST AND LAST NAMES ARE NOT DISPLAYED CORRECTLY IN USER LIST WHEN COMMA IS PRESENT

Summary:

When customer creates a new user on TIP GUI and includes comma character in the first or last names, the names are not displayed correctly in TIP user list. The user repository used is ObjectServer.


alm00309393 / IV61617
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Short Description: WEB GUI DATA PROVIDER SHOULD HIDE UNSUPPORTED TOOL TYPES

Summary:

In the Web GUI (CURI) data provider, all "events" datasets contains task definitions, which results in a right-click menu appearing when the dataset is populating a TWL widget in DASH, such as a table widget. The right-click menu represents the Web GUI "alerts" menu.

However, TWL table widgets do not support all the different tool types which Web GUI Event Viewer supports. Examples of tools which will not work in a TWL widget are command tools, and prompted tools. Such tasks should be removed from the menu so that they are not available, unless using Event Viewer.


alm00309395 / IV61622
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Short Description: UNABLE TO DISPLAY GAUGE WITH WEIGHTED AVERAGE METRICS

Summary:

Gauge page displays an error message: An error occurred during processing of Metric Data Service Request: null. When one of the Metrics defined was using "Weighted Average" function and the Gauge portlet is configured with Multiple Data Source Function.


alm00309397 / IV61623
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Short Description: FIXED CHOICE PROMPT WITH NON-UNIQUE LABEL/VALUE CHOICES RESULTS IN UNEXPECTED OUTPUT

Summary:

When configuring Fixed Choice prompt with non-unique values provided for either the label or the value choices, the resulting output in the Event Viewer shows a single menu item for the non-unique label at the bottom of the choices list.


alm00309552 / IV61742
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Short Description: THREAD COUNT KEPT INCREASING WHEN WEBGUI FAILS TO CONNECT TO FAILOVER OBJECTSERVER PAIR

Summary:

Web GUI thread count kept increasing when Primary and Backup ObjectServer pair are both unreachable. netstat output does not show any connection in TIME_WAIT state.

The issue does not occur if either ObjectServer is up or in a stand-alone ObjectServer configuration.


alm00309813 / IV61999
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Short Description: EVENTVIEWER.JSP URL DECODING OF QUERY PARAMETERS DOES NOT CORRECTLY DECODE '+' CHARACTERS TO SPACES.

Summary:

In order to close a JavaScript injection issue with the eventViewer.jsp page (and other JSP pages for the AEL, etc) a change has been made in the extraction and decoding of query parameters.


9. Issues and Enhancements addressed in 8.1.0.2 FP2 and Netcool Operations Insight 1.3

9.1 Enhancements

alm00315484 / IV70437
.....................
Short Description: NEW EVENT VIEWER CAPABILITY IN WEB GUI BASE OFFERING

Summary:

The Event Viewer has been enhanced to provide the following features:

- Ability to integrate and display events from multiple data sources.
- Operators may now apply any of their views using a selector on the toolbar.
- Operators may edit the applied filter and view in situation using new options on the toolbar and menubar.
- Improved selection support to allow information and journals to be viewed concurrently for all selected events. All selected rows may now be copied to the system clipboard.
- Ability to execute custom tools by clicking a row in the event viewer.
- Ability to configure a transient filter in the portlet preferences.
- A new menu bar option to provide access to commonly used features and custom tools.
- Information and journal windows retain their size and position when closed and re-opened.
- Column heading alignment is now based on the view configuration.
- Reduced latency via an improved refresh algorithm so that only new and changed events are requested from the ObjectServer rather then the entire data set.


alm00315463 / IV70427
.....................
Short Description: NEW EVENT ANALYTICS CAPABILITY IN WEB GUI EXTENSION OFFERING

Summary:

Netcool Operations Insight Extensions for IBM Tivoli Netcool/OMNIbus Web GUI has been enhanced to add an analytical capability to be able to identify correlated events and group them as parent-child in the Event Viewer.

Related Event Analytics uses statistical analysis of IBM Tivoli Netcool/OMNIbus historical event data to determine which events have a statistical tendency to occur together. The results of this analysis are output on a scheduled basis as event groups. You can use the related events UI to analyze these event groups. Validated event groups can be deployed with a single click as Netcool/Impact correlation rules, without the need to write any code. Correlation rules that are generated in this way act on real-time event data to show a single synthetic event for the events in the event group. All events in the group are presented as children of this synthetic event, with that decreasing the number of events that are presented to your operations staff in the Event Viewer.


9.2 Defects

alm00282822 / IV30477
.....................
Short Description: WEBGUI731 : AEL DOES NOT RESPOND TO TIP FAILOVER AS EXPECTED

Summary:

The AEL client did not recognise the TIP server failover when configured in a high-availability configuration.

Sometimes the client would recognise the failover, but usually it would not, and the whole interface was stalled until the session timeout of 30 minutes was reached


alm00294671 / IV41869
.....................
Short Description: PREUPGRADE.SH PICKS UP BACKUP DIRECTORIES AND FILES

Summary:

The preupgrade.sh script is picking up backup files and directories not actually in live use by WebGUI and exporting them to upgradeData.zip. This is increasing the likelihood that the upgradeData.zip will be much larger than necessary, which can in turn lead to problems when running upgrade.sh to import the data


alm00297157 / IV45221
.....................
Short Description: COLUMN NAMES IN AEL ARE NOT TRANSLATED

Summary:

Column names in AEL are not translated to other languages. This is because the columnheadings files of all languages have only english and there are no translations to respective languages in those files.


alm00302270 / IV53005
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Short Description: CGI SCRIPT FAILS TO TRANSFER FULL PDF FILES

Summary:

Invoking the CGI/perl script that downloads a binary file through the browser (typically by using the "attachment" header and a binary MIME type) will download a corrupted file, missing the first 8kb approximately.

The same behavior applies for any content declared as binary in the headers, even if the file is actually text.


alm00302545 / IV53460
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Short Description: MISLEADING ERROR MESSAGE IF JUSTIFY ATTRIBUTE IS ADDED FOR ELEMENT BUTTON IN WAAPI CREATEMAP

Summary:

Invoking a WAAPI method call for a Map, containing an element (e.g. a button) with a non-compliant attribute (e.g. "justify") will display the following ambiguous WAAPI error message:

WAAPIClient: Invalid XML - line [x]. Attribute [attribute name] must be declared for element type [element name].


alm00304094 / IV55075
.....................
Short Description: USE OF THE RESTRICTPASSWORDS PROPERTY IS NOT POSSIBLE WHEN USING USER SYNCHRONIZATION WITH WEBGUI AND LDAP

Summary:

WebGUI VMMSYNC to ObjectServer failed with "ERROR=Password does not meet the restriction requirements."error when RestrictPasswords was turned on at ObjectServer.


alm0000308521 / IV60657
.....................
Short Description: CHANGE THE AEL ERROR MESSAGE WHEN APPLYING A NON-EXISTING FILTER

Summary:

Opening AEL using unregistered or non existing filter will result "Filter 'TestFilter' of category '{1}' not found." error (as per designed). However the 2nd parameter ('{1}') was not resolved to display category of the filter. The reason is the current message formatting doesn't not support formatted message with more than one parameters.


alm00311692 / IV64503
.....................
Short Description: NOT POSSIBLE TO LOAD A NEW EVENT DASHBOARD WITHOUT ALL GLOBAL FILTERS

Summary:

Event Dashboard is having performance issue when loading big number of filters (e.g. more then 700 filters) depend on clients environment capability. The Event Dashboard seems hang and the CPU usage is continuously high. While RFE 55292 have been submitted to get higher performance Event Dashboard, there is no easy workaround for existing user that already have huge number of filters to configure the newly created Event Dashboard to load filters lower than recommended number(i.e. 700 filters).

Note, the newly created Event Dashboard will load all global filters,hence caused user not able to proceed to edit mode.


alm00311970 / IV64825
.....................
Short Description: ALARMS ARE NOT ABLE TO SHOW IN EVENT VIEWER IF THE VALUE OF A FIELD HAS CHINESE CHARACTERS

Summary:

Initiating an EventViewer request whose condition contains non-ASCII characters will not display any result even if the condition should match a set of events.

For instance, when the location for a subset of events is in Chinese and those events are grouped by location, clicking on the location in the left pane of the EventViewer will not display any event ("no events found" in the right pane), where it actually should.


alm00311990 / IV64891
.....................
Short Description: DO NOT RESYNC WHEN USER LIST DOES NOT CONTAIN LDAP USERS

Summary:

DO NOT RESYNC WHEN USER LIST DOES NOT CONTAIN LDAP USERS


alm00312075 / IV64987
.....................
Short Description: CREATING A MAP USING WAAPI CONTAINING SYSTEM AND GLOBAL FILTERS WITH A SINGLE MISSING FILTER CAUSES MULTIPLE FILTERS TO FAIL

Summary:

A Map containing a widget referencing the Active Event List with a filter that does not exist (i.e. either incorrectly referenced through WAAPI or erased) will grey out a number of non-problematic widgets, or even all of them according to order in which the widgets were created.

The console at the bottom of the Map will display the following message:
"An error occurred during processing of Event Summary Data Service Request:'null'".


alm00312286 / IV65304
.....................
Short Description: CREATEORREPLACECGI ADDS FULL CGI FILE PATHWAY TO THE CGI REGISTRY INSTEAD OF JUST THE FILE NAME

Summary:

Modifying an existing CGI script through WAAPI while referencing it with an absolute path will cause subsequent attempts to execute the CGI script to fail with a "file not found" error message.


alm00313667 / IV67094
.....................
Short Description: COLUMNS NOT IN THE DATASET FOR WIDGETS

Summary:

Web GUI view. However, this can happen if the user configures a DASH table widget based on a particular Web GUI view, and then later on removes a column from the view. In this instance, the DASH widget continues to request information for the now-missing column.

This results in Web GUI throwing an exception, resulting in many stack traces in the DASH/TIP log file - potentially hundreds per minute, depending on how much data is in the dataset, for which the widget requires data.

If there are thousands as there can be then there is a slim chance of a performance degradation.


alm00313639 / IV67079
.....................
Short Description: THE AEL APPLETS FAIL TO LOAD WHEN OPENING A PAGE CONTAINING MULTIPLE AEL APPLETS

Summary:

AEL applets not able to run and error message printed when multiple applets configured on the same Start-Up page. Java Console reported IllegalStateException at the first line of the trace log.

alm00311204 / IV63370
.....................
Short Description: WEBGUI7.4.0.3(FP): SHOW/HIDE SYSTEM FILTER SHOULD BE CONSISTENT FOR ALL AEL

Summary:

Currently the AEL and Event Viewer provide users the ability to show/hide system filters via a checkbox in the portlet preferences edit page. However this functionality does not affect AELs that are loaded from Event Dashboards or Maps. Users require the same functionality across all AEL so that admin users may choose whether or not to display system filters in the filter drop down list in the toolbar.

alm313594 / IV67035
.....................
Short Description: SELECT MULTIPLE EVENTS IN AEL NOT WORKING CORRECTLY

Summary:

When holding down the CTRL Key and clicked on multiple events (more then three)to selected them, only three events highlighted and Information windows open up by it self without double click on the event.


alm00313896 /IV67435
.....................
Short Description: INEFFICIENCIES IN DATASOURCE CONNECTION POOL WORKFLOW

Summary:

Inefficiencies in the workflow of the datasource thread connection pool are leading to hung threads when WebGUI issues a sustained high number of queries to the object server.

Two issues have been identified:
1) The retry logic. Threads are trying twice to make a connection to the datasource primary before failing over. The second try is doubling the waiting time and is unnecessary.
2) Synchronisation. Closed connections to the object server are sometimes neither being returned to the connection pool nor passed to waiting queries.


alm00313932 /IV67438
.....................
Short Description: AEL - INFO - FIELD AND VALUE VALUES ARE NOT ALIGNED WHEN SELECTING THE FIRST FIELD AND USING THE ARROW DOWN KEY

Summary:

When an AEL Information window is open, on the Fields tab if the Field column (first column) is selected and the user scrolls down using the arrow keys from keyboard, only the Field column will move. The Value column does not move.

alm00313932 /IV67980
.....................
Short Description: WEBGUI SCRIPT TOOL DOES NOT HONOUR THE DEFINED DATASOURCES WHEN MULTIPLE DATASOURCES ARE IN AEL

Summary:

When the syntax $selected_rows is used as part of the command syntax in a Script Tool and run on rows of events in AEL comprising from multiple datasources, the Script Tool will only return data from the first serial from one datasource only, effectively ignoring all other rows.

alm00314524 / IV68659
.....................
Short Description: FILTER.ADDFILTER FAILS TO EXECUTE WHEN THE FILTER AND VIEW ARE BOTH OF TYPE 'USER'

Summary:

Waapi user cannot add filter when viewtype is user and type is user.

An error exception thrown as below:
WAAPIClient: 0 method returned errors during execution:filter.addFilter: Failed to invoke method addFilter in class com.ibm.tivoli.ncw.waapi.FilterWAAPIHandler: null
*****************************************************************
WAAPIClient: 0 method was fully executed.

alm00314902 / IV69287
.....................
Short Description: WEBGUI8.1 : FIX PACK 1 CREATES UNEXPECTED EMPTY WINDOWS DIRECTORY

Summary:

The installer creates a log directory during install/update, in a strange location based on the default "windows location" value in OMNIbusWebGUI.properties in <omnibus_webgui>/bin is created on Unix system. Although, no functional impact, but this looks untidy.


10. Issues and Enhancements addressed in 8.1.0.3 FP3 and Netcool Operations Insight 1.3.0.1

10.1 Enhancements

alm00318890 / IV76152
.....................
Short Description: NEW ENHANCEMENTS TO EVENT VIEWER CAPABILITIES IN WEB GUI BASE OFFERING

Summary:

The Event Viewer has been enhanced to provide the following features:

- Keyboard shortcut support for right-click tools
- Quick filtering based on individual columns or cell values
- Ability to combine multiple quick filters
- Ability to deactivate and reactivate individual quick filters
- Shortcut keys to provide easy access to quick filtering functions
- Workspace preferences, to allow operators to configure the appearance of Event Viewer, including items such as font, row padding, row colouring, icon display, date/time format and time zone
- Ability to show or hide visual component of the Event Viewer via portlet preferences and via workspace preferences
- Additional status information on the status bar, including countdown refresh timer and message history panel
- Ability for administrators to disallow event interaction for individual users

alm00318892 / IV76113
.....................
Short Description: NEW ENHANCEMENTS TO EVENT ANALYTICS CAPABILITY IN WEB GUI EXTENSION OFFERING

Summary:

Netcool Operations Insight Extensions for IBM Tivoli Netcool/OMNIbus Web GUI has been enhanced to provide 3 main features.
- Single UI for configuring Seasonal and Related Event Configurations until previous release the user would have to create 2 separate configurations for seasonality and related events. This Fix Pack merges the 2 UIs and hence it, making it possible to create both configurations from a single UI. This provides simplicity and consistency.

- Integration between Seasonal and Related Events. This feature provides a way of viewing whether the seasonal event does have a related event associated with it.

- Define set of automated actions when the seasonal/related events occur in the live environment.This feature provides a capability to create a rule to take some predefined actions when the seasonal event occurs in the live environment. Additionally, it is also possible to drill into the historical events behind the seasonal event, which is very useful for investigation purposes.


alm00322032 / IV82833
.....................
Short Description: NEW EVENTS PATTERN ENHANCEMENTS TO EVENT ANALYTICS CAPABILITY IN WEB GUI EXTENSION OFFERING

Summary:

Netcool Operations Insight Extensions for IBM Tivoli Netcool/OMNIbus Web GUI has been enhanced to provide the "Events Pattern" feature. "Events Pattern" provides more sophisticated grouping capability than the "Related Events" alone. A pattern describes a set of events that are related (they always occur together), but is not specific to the resource (server, interface etc) that the events occur on. Below are the benefits of using an "Event Pattern":
- Provides grouping of events based on the event type on multiple resources
- Less patterns to manage since it can cover multiple discovered groups
- Can be used to group under most important event in the Event Viewer


10.2 Defects

alm00294034 / IV40232
.....................
Short Description: WEBGUI STORING FULLNAME='FIRSTNAME LASTNAME LASTNAME' WHEN USING ACTIVE DIRECTORY AUTHENTICATION

Summary:

Fullname contains firstname twice in object server when authenticate user using LDAP


alm00294734 / IV42167
.....................
Short Description: REALTIMEDYNAMICCHOICE PROMPT WINDOW DISPLAYS STRANGELY IF IT DOESN'T RETRIEVE ANY ROWS.

Summary:

During AEL tool execution, if a DynamicChoice or RealTimeDynamicChoice prompt is displayed which contains no choices, a validation error is displayed. Instead, either a prompt window displays an empty frame or shows the window behind or no list or buttons greyed out.

alm00299613 / IV50072
.....................
Short Description: WAAPI.DTD ATTRIBUTES DOESN'T MATCH WEBGUI SERVER IMPLEMENTATION

Summary:

Some attributes of WAAPI user.modifyUser method are not up-to-date comparing to waapi.dtd.


alm00305476 / IV56743
.....................
Short Description: LDAP GROUP NAME BEGIN WITH "#" DOES NOT DISPLAY IN WEBGUI TOOL PAGE

Summary:

LDAP group names that begin with "#" do not display in WebGUI Tool page(with ncw role type assigned), but it do display in Manage Group.


alm00306288 / IV58690
.....................
Short Description: THE JAVA MAP EDITOR DOES NOT LOAD THE APPLIED CHANGES WHEN THE MAP OBJECT PROPERTIES ARE CLOSED AND RE-OPENED

Summary:

The java map editor does not load the applied changes when the map object properties are closed and re-opened. The map object properties loads the original properties value instead.


alm00315887 / IV65954
.....................
Short Description: EVENT VIEWER IS UNABLE TO DISPLAY TRANSIENT FILTERS(810 FIX PACK 1)

Summary:

When using "Update Event List (using wires)" across two Event Viewer portlets, the filter drop down on the receiving portlet shows a red(error) background and does not list the specified filter.


alm00314045 / IV67763
.....................
Short Description: DYNAMIC PROMPT TOOL RETURNS NULL VALUES AS RESULT WHEN NOT SELECTED VIA AEL DIRECT

Summary:

A dynamic prompt based tool does not return the correct values from the dynamic prompt when an event is not selected first in the AEL. If selected via a menu bar, the tool does not populate the values that the dynamic prompt had defined.


alm00314342 / IV68283
.....................
Short Description: AEL TOOL ERROR CAUSED BY IMPROPER ESCAPE HANDLING FOR SINGLE-QUOTE AND CURLY BRACE

Summary:

AEL SQL tool fails if the value contains special characters such as "'"(single quote) or "}" (curly bracket). The following error occurs at the time of executing the AEL SQL Tool:
"Failed to execute tool. 1. You do not have permission to modify the selected events. Contact the administrator for further details.".


alm00314772 / IV69071
.....................
Short Description: USERS UNABLE TO VIEW JOURNAL

Summary:

The Journal window opened from AEL is missing add Journal field. When users open the Journal window, the AlertSummary will check and get the historic event command of the user's session before proceeding with the Journal response creation. If there is a historic command present,the AlertSummary will respond with the historic command instead of the Journal response. When the command is not meant for the Journal response, the Journal fails as the response is unexpected.


alm00314908 / IV69337
.....................
Short Description: DEPENDENT FILTERS DISAPPEAR FROM LIST AFTER RESTARTING WEBGUI

Summary:

Newly created 'advanced' or 'basic' filters added as part of a npre-existing dependency filter's list, disappear from the Selected filters list in the Filter Builder after restarting WebGUI, although they do persist in 'filter.xml'


alm00315359 / IV70112
.....................
Short Description: SESSION LOGOUT : JOURNAL AND OTHER PERSISTENT POP-UPS ARE NOT HANDLED FOR NEW USER LOGIN

Summary:

Users of Web GUI applets employing the same browser session across different user sessions may be able to access the prior user's floating applets (if left open by prior user).


Alm00315695 / IV70809
.....................
Short Description: SYNCHRONISATION BLOCKED EVEN WHEN THE OBJECT SERVER REPOSITORY IS NOT A PARTICIPATING BASE ENTRY

Summary:

Having an object server repository configured in wimconfig.xml blocks synchronization of LDAP users to OMNIbus, even when the object server repository is not a participatingBaseEntry.

Synchronization should only be blocked when the object server repository is a participatingBaseEntry.


alm00315994 / IV71260
.....................
Short Description: IN A TOOL PROMPT CONFIGURATION A '+' SIGN IS REPLACED BY A BLANK.

Summary:

Modifying an existing tool prompt that contains a formatted string(i.e. a regular expression) will replace any "+" quantifier from that string with a whitespace, hence compromising the validation of values for the end user.


alm00316074 / IV71414
.....................
Short Description: EVENT LIST SLOW WHEN USING EXTERNAL REPOSITORY SOURCE WITH MANY USERS AND GROUPS ASSIGNED NCW* ROLES

Summary:

Loading or manipulating the Event Viewer when a number of VMM users have "ncw_user" or "ncw_admin" roles performs very poorly.


alm00316077 / IV71420
.....................
Short Description: SRVE0216E EXCEPTION GENERATED BY EXECUTION OF TOOLS.

Summary:

An SRVE0133E exception is generated in SystemOut.log upon each execution of a SQL tool from the AEL.


alm00316310 / IV71817
.....................
Short Description: JAVA.LANG.NULLPOINTEREXCEPTION WHEN LOADING SMARTPAGE(IE11 ONLY)

Summary:

AEL applet fail to load via SmartPage on IE 11 only. The AEL applet is loaded successfully on Firefox and lower version of IE. The issue caused by the "componentOrientation" parameter set as empty on default GUI Orientation. On IE 11, the parameter with empty value was returned as null and cause Applet initialization failed with java.lang.NullPointerException when it retrieve and use the "componentOrientation" parameter.


alm00316540 / IV72156
.....................
Short Description: DARK THEME DOESN'T APPLY TO FLOATING EVENT VIEWER?

Summary:

The Event Viewer opened in a floating window (e.g. from a Map) does not display with the Dark theme on - it stays with the default theme.


alm00316622 / IV72367
.....................
Short Description: AEL DISPLAY OCCASIONALLY TURNS GREY

Summary:

When the applet is initialized with a transient filter, a new event data refresh thread is spawned as part of the update of the filter drop down. Usually. this takes longer to complete than the rest of the applet initialization, but under certain conditions it does not. Under this condition, the internal list of sort columns does not get updated until the next refresh, which causes a disconnect between the incoming data and the column names.

The visible result is that the event list will appear grey and double clicking an alert with either:
1. Open the details for a different alert which has a serial matching the severity of the original
2. Give an error (if there are no alerts with a serial matching the severity of the original)

alm00316714 / IV72646
.....................
Short Description: SELF MONITORING PAGE SHOWS INCORRECT SELECTIONS AFTER SAVING CHANGES.

Summary:

Self monitoring page shows incorrect selections after saving changes.


alm00316973 / IV72958
.....................
Short Description: NETCOOL WEB GUI TAKES LONG TIME TO LOAD EVENT DASHBOARD

Summary:

Performance issue from Web GUI on Event Dashboard. Loading 450 filters caused several minutes delay.


alm00316985 / IV73015
.....................
Short Description: AEL HANGS WHEN CLOSED AND OPENED A NEW WITHIN 5 SECONDS

Summary:

Closing a tab or floating window with AEL, and then opening it again may cause AEL to:

* freeze without fully loading
* lag
* display a number of unrecoverable errors in the client Java logs


alm00317000 / IV73086
.....................
Short Description: SECONDARY OBJECT SERVER CONNECTION REPORTS UNAVAILABLE EVEN WHEN CONNECTED

Summary:

When Web GUI connects to a failover ObjectServer, the secondary ObjectServer will always be labeled as "not available" in the Web GUI system report, unless the primary ObjectServer is down at the time when the report is being generated.


alm00317100 / IV73258
.....................
Short Description: ENABLE BOOLEAN DATATYPES IN PAYLOAD FOR REGISTERING TRANSIENT FILTER

Summary:

Using a TreeTable DASH widget with TBSM and Web GUI 8.1's Active Event List (AEL) will not register required transient filters, thus preventing the widget and AEL from communicating correctly.


alm00317117 / IV73303
.....................
Short Description: DATASOURCE TEST BUTTON FOR SSL CONNECTION TO EVENT FEED CAUSES ERROR

Summary:

Testing a datasource with SSL will always label it as unavailable, even if the connection actually works (i.e. in event lists).


Alm00317339 / IV73541
.....................
Short Description: ERRORS DURING VIEW AND FILTER PERSISTENCE PREVENT CLOSING VIEWBOX/FILTERBOX TAGS TO BE WRITTEN TO FILE

Summary:

Corrupted request payloads sent by the View builder form through the back-end are detected, but persistence of the corrupted view is not prevented. In turn, this can lead to Web GUI persisting malformed XML representing views in the local file system.


alm00317350 / IV73564
.....................
Short Description: TOOLS IN THE ACTIVE EVENT LIST ARE NOT INVOKED WHEN NO EVENT IS CLICKED

Summary:

If a tool is selected from a menu without an event selected (rather than by selecting an event and right-clicking for the Alerts Menu), the tool is not invoked at all. The scenario resembles the previous fix IV67763, but in this case instead of the tool being invoked with incorrect values it is not invoked at all.


alm00317437 / IV73647
.....................
Short Description: CANNOT CREATE GROUP FILTERS OR VIEWS

Summary:

When a group name contains characters found in the illegal character file, the filters and views assigned to that group disappear from the builder menus.


alm00317700 / IV74047
.....................
Short Description: DEPENDENTCY FILTER DIDN'T DISPLAY IN THE DEPENDENT FILTER

Summary:

In certain cases (e.g. importing dependent filters from a Web GUI to another), the order of persistence between a dependent filter and its dependencies does not allow to resolve the dependencies for that dependent filter, as the dependencies are persisted after the dependent filter. This causes a failure at de-serialization, where the dependencies cannot be resolved. Both the dependent filter and any dependency will be loaded, but the relationship between the dependent filter and its dependencies is lost.


alm00318025 / IV74468
.....................
Short Description: UNABLE TO CREATE OR MODIFY VIEWS IN IE9

Summary:

Clicking buttons (except "Save and Close", "Save" and "Close" buttons)in View builder will result premature form submission and returned error. In some cases, it will cause persistence view box (view.xml) corruption. This issue only happen on IE9.


alm00318269 / IV75034
.....................
Short Description: SQL PARSER IN WEB GUI CAUSING LEXICAL ERRORS.

Summary:

The Web GUI SQL parser is currently failing to recognize multiple valid types of filter syntax.

e.g. (NmosEntityId in (181734,42346,42347,184638)) is resulting in the error:

"HEMFV0086E=The advanced SQL statement '(NmosEntityId IN (181734,42346,42347,184638))' is invalid for the following reason: Lexical error at line 1, column 1. Encountered: "(" (40), after :"


alm00318356 / IV75219
.....................
Short Description: EVENT GROUPING DOESN'T WORK

Summary:

The Grouping Function of the EventViewer doesn't work on JazzSM 1.1.2/DASH 3.1.2.

The Event Grouping (left pane) of the Event Viewer is empty (No items to display)



11. Issues and Enhancements addressed in 8.1.0.4 FP4 and Netcool Operations Insight 1.3.1.0

11.1 Enhancements

alm00320623 / IV79580
.....................
Short Description: NEW ENHANCEMENTS TO EVENT VIEWER FEATURE IN WEB GUI BASE OFFERING

Summary:

The Event Viewer has been enhanced to provide the following features:

- Row flashing
- Column locking, based on the related view definition
- Ability to manually move columns
- Administrative control over custom sorting and column moving
- Sound notifications
- Pop-up message notifications
- Automatic publishing of NodeClickedOn event when single-clicking a row in the event list
- Optional disabling of Java applets when launching filter and view builder


alm00320588 / IV79515
.....................
Short Description: NEW ENHANCEMENTS TO EVENT ANALYTICS CAPABILITIES IN WEB GUI EXTENSION OFFERING

Summary:

Netcool Operations Insight Extensions for IBM Tivoli Netcool/OMNIbus Web GUI has been enhanced to improve some of the existing features.
- The confidence level shown on the View Seasonal Events page will now show as High/Medium/Low instread of showing the values in percentage. This makes it easier for the users to understand which seasonal events to look at.

- Improvements to the Related Event Details page.
When there are large number of events that causes the timeline chart to show scrollbars, and when the user scrolls down the list, the scale at the top scrolls out of the view. This makes is slightly difficult to understand the deviation of events from the pivot event.We have now made the scale fixed so that the scale is still visible when user is scrolling down the timeline chart.
In the previous release the scale on the timeline chart used to show the time as hh:mm:ss, now it to shows the time in either hours,minutes or seconds depending on the deviation of other events from the pivot event. Additionally, have also provided some help tooltip which makes it easier to understand the timeline chart


11.2 Defects

alm00318469 / IV75412
.....................
Short Description: WEBGUI8103D2(B): MAP PREVIEW DOES NOT APPLY CONSOLE THEME

Summary:

Previewing a Map that links to the Event Viewer does not apply the Dark UI theme to the Event Viewer in preview mode


alm00318894 / IV76159
.....................
Short Description: EVENT VIEWER MISSES UPDATES DUE TO SECOND GRANULARITY OF STATECHANGE.

Summary:

The Event Viewer can miss updates to some events when many updates hit the ObjectServer (for example from Impact) at the same time as the Event Viewer refreshes. This has been identified as a race condition due to the StateChange field operating only at the granularity of seconds. Once the initial update has been missed it is never recovered since the Event Viewer considers the update has already been checked.


alm00319221 / IV76664
.....................
Short Description: WIRING FROM MAP WATCH LIST TO EVENT VIEWER NOT HANDLING VIEW DROP DOWN LIST PROPERLY.

Summary:

When a dynamic watchlist filter monitor is generated in a map, the Event Viewer it links to will malfunction in terms of the view associated with the given watchlist filter. As such, an unstable behavior will be visible in the Event Viewer, and errors will appear on screen.


alm00319338 / IV76859
.....................
Short Description: UNWANTED FOLDER IS CREATED IN $WEBGUI_HOME/ETC/DATA/GROUPS WHEN USING "COPY FILTER"

Summary:

When using "Copy Filter" button, an extra folder "&amp;GroupName" is created in $WEBGUI_HOME/etc/data/groups when a group filter is created for group named "&GroupName"


alm00319340 / IV76860
.....................
Short Description: ENABLE BOOLEAN DATATYPES IN PAYLOAD FOR REGISTERING TRANSIENT FILTER ONLY WORKS WITH AEL

Summary:

EventViewer failed to update and throw ATKRST100E error when an alert in the TBSM Tree Table is clicked . The AEL is however updated. The issue is caused by the TBSM event wiring not having datasource information populated within the wiring event payload. The missing datasource information in the wiring event payload causes the Event Viewer failure.


alm00319342 / IV76861
.....................
Short Description: FAILED TO INVOKE FILTER.SETDEFAULTVIEW IN WAAPI

Summary:

WAAPI filter.setDefaultView method failed with error "WAAPIClient: 0 method returned errors during execution:filter.setDefaultView: Failed to invoke method setDefaultView in class com.ibm.tivoli.ncw.waapi.FilterWAAPIHandler: null".


alm00319379 / IV77025
.....................
Short Description: "UPDATE EVENT LIST (USING WIRES)" FEATURE IS BROKEN IN FP3.

Summary:

The wiring between multiple Event Viewers or between the Event Viewer and the Active Event List does not work


alm00319384 / IV77030
.....................
Short Description: WEB GUI INTERFACE DOES NOT SHOW THE SSL OPTION FOR THE READCLOUD SERVERS

Summary:

It is not possible to configure Display Servers with SSL, as the feature is missing from the configuration wizard.


alm00319417 / IV77098
.....................
Short Description: INTERNET EXPLORER 11: REDUNDANT SCROLL BAR IN ACTIVE EVENT LIST PAGE

Summary:

Redundant vertical scroll bar appears on the applet pages (i.e. Event Dashboard, AEL and Maplet) for users in Internet Explorer 10 and 11.


alm00319504 / IV77132
.....................
Short Description: [DOC] SWITCHING OFF THE SESSION TIMEOUT INFORMATION IN WEBGUI 8.1 DOC CONTAINS INCORRECT VALUE INFORMATION FOR SECURITY.XML

Summary:

By default, the maximum supported LTPA timeout value in JazzSM is "35791". To use a higher value (as previous WebGUI releases), LTPAFIX needs to be turned off.


alm00319560 / IV77515
.....................
Short Description: EVENT VIEWER: ERROR 404 IS DISPLAYED WHEN USER RIGHT CLICKS ON AN ALARM WITHOUT SELECTING AN EVENT FIRST

Summary:

After a user executes any tools without selecting events, the first instance will work. After that, the user will get error 404 when they execute the delete tool without selecting any events.


alm00319712 / IV77769
.....................
Short Description: WEBGUI 8.1 HAS TYPO: TIPNODE(NODEDEFAULTSSLSETTINGS)SHOULD BE JAZZSMNODE01(NODEDEFAULTSSLSETTINGS).

Summary:

WebGUI guide: Tivoli Netcool/OMNIbus 8.1.0>Configuring the Web GUI>Security>Replacing the default SSL certificate for connections to Web GUI clients>With a CA-signed certificate>Receiving the certificate. Step #3, "TIPNode (NodeDefaultSSLSettings)" needs to change to "JazzSMNode01(NodeDefaultSSLSettings)"


alm00319722 / IV77860
.....................
Short Description: ADDING A CONVERSION FOR A UTC FIELD CAUSES NON-EFFECTED FIELDS TO ALSO BE CHANGED TO DISPLAY THE DATE AS A RAW NUMBER.

Summary:

Adding a conversion for a UTC field causes non-effected fields to also be changed to display the date as raw number.


alm00319904 / IV78311
.....................
Short Description: CGI REGISTRATION FUNCTIONALITY BROKEN

Summary:

There are 2 issues covered by this APAR:
a. CGI registration failed when the file name is not a full path name and when the WAAPI command was executed outside of WebGUI_HOME/waapi/bin.
b. The WAAPI command returned "Failed to invoke method registerCGI in class com.ibm.tivoli.ncw.waapi.CGIWAAPIHandler: null" when any of the existing registered CGI file was not physically exist


alm00320092 / IV78602
.....................
Short Description: ZERO BYTE FILES NOT REPLICATED ON HA CLUSTER

Summary:

Zero byte file was not replicated on HA cluster.


12. Issues and Enhancements addressed in 8.1.0.5 FP5 and Netcool Operations Insight 1.4.0.1

12.1 Enhancements

alm00321602 / IV81638
.....................
Short Description: NEW INTEGRATED EVENT SEARCH FEATURE IN WEB GUI BASE OFFERING

Summary:

The Event Viewer has been enhanced to provide an integrated event search feature, via the pop-up information window. This feature uses a server-side integration with IBM Operations Analytics - Log Analysis in order to query for details of historical events. Functionality includes:

- searching for an event by its Identifier
- searching for events by Node, AlertGroup, or AlertKey
- searching across different time ranges
- viewing the URL for the equivalent Log Analysis query
- launching into the Log Analysis system to perform further investigation


alm00321648 / IV81720
.....................
Short Description: NEW LIGHTWEIGHT MAP FEATURES IN WEB GUI BASE OFFERING

Summary:

The non-Java (lightweight) map has been enhanced to provide support for monitor boxes (histogram and lavalamp styles). These have been updated with a new look and feel while allowing customisation of displayed attributes.

Additionally, the lightweight map may also be displayed using Smartpage commands (Maplet and FilterPage), in addition to being launched by direct URL.

A new server initialisation setting has been added to set the default rendering option for the map.

The lightweight map also supports the setting of a default status color when no events match the filter associated with a map element.

A new tooltip is configurable for the lightweight map which displays the summary data for the focussed element. This includes:

- Filter name and type
- Associated data source(s)
- Total number of events
- Highest and lowest severities
- Metric


12.2 Defects

alm00320095 / IV78604
.....................
Short Description: DUPLICATE EVENTDATASERVICE REQUEST DURING AEL STARTUP

Summary:

During startup, AEL will send double (duplicate) EventDataService request. This will cause unnecessary extra load and negative impact on high load system.


alm00320117 / IV78646
.....................
Short Description: AEL TIMES OUT TRYING TO LOAD - POOR ROLE CHECKING

Summary:

Role validation for the logged-on user employs an obsolete framework that performs poorly under certain conditions, e.g. when the communication between Web GUI and the Aggregation layer is not optimal.

In turn, this significantly slows down Web GUI. The performance issue is particularly noticeable in event lists, e.g. AEL times out before retrieving its configuration from the back-end upon initialization, producing arbitrary glitches in its UI and making it unusable.


alm00320126 / IV78695
.....................
Short Description: GRAPHICCONVERSIONS DIRECTORY SHOULD NOT BE EXCLUDED

Summary:

All Web GUI v810 upgrades to latest fix pack, without using FP4 or later, won't have the custom icons in the graphicconversions directory preserved. The fix pack (FP5 or later) will use the backup from older fix pack (FP4 or later) to preserve these custom icons.


alm00320306 / IV78819
.....................
Short Description: BACK END SERVER FILES CAN BE ACCESSED BY MANIPULATING THE RESNAME PARAMETER IN WEBGUI CLIENT URL

Summary:

After logging into WebGUI 8.1 GA, admin user is able to manipulate the web browser URL and access a file on the WebGUI server. This manipulation is not available to other user's roles.


alm00320370 / IV79059
.....................
Short Description: INSERTING <SCRIPT> TAG IN WEBGUI TEXT BOXES CAUSES THE SCRIPT CODE TO BE EXECUTED AND RANDOM CODE DISPLAYED ON THE SCREEN

Summary:

here are 3 mild security issues fixed by this APAR:

* An arbitrary script injection in the menu pages, triggered by creating a faulty menu (only an administrator can trigger the issue)
* An arbitrary script injection in the System information page, triggered by creating a faulty data source (only an administrator can trigger the issue)
* An arbitrary script injection in any given event's properties (in Event Viewer)


alm00320465 / IV79190
.....................
Short Description: EVENT VIEWER IS NOT WORKING PROPERLY AFTER FAILOVER

Summary:

If WebGUI is configured with failover pair and if a user has the Event Viewer open, when WegGUI switches to failover OS, the Event Viewer may not show all events (as it only performs a delta-update).


alm00320550 / IV79346
.....................
Short Description: BAD ALIGNMENT IN TOOL PROMPT CONFIGURATION IF USING FIREFOX

Summary:

Bad alignment in Tool Prompt Configuration, it only happens in Firefox.


alm00320542 / IV79396
.....................
Short Description: CLOSING AN EVENT VIEWER IS SLOWER THAN OPENING THE EV

Summary:

Closing an Event Viewer portlet page can take around 30% -40% longer than opening the same page. The time difference is more significant during high number of alerts (e.g. 60000 alerts).


alm00320581 / IV79452
.....................
Short Description: SESSION LOGOUT: JOURNAL UPDATE STILL AVAILABLE FOR NEW USER LOGIN AND WITH NETCOOL_RO ROLE

Summary:

New user login is still able to update the journal from an old session login if old login user doesn't close the Journal update screen at both event viewer and AEL.


alm00320583 / IV79457
.....................
Short Description: IV77515 FAIL IF BROWSER LOCALE NOT US_EN

Summary:

Doing a right mouse click on the Event Viewer, after performing a delete action, generates a http 404 error (if no alarm is selected). This only happens if a non- US_EN local is used on either Internet Explorer or Firefox.


alm00320586 / IV79465
.....................
Short Description: QUICK FILTER STRIP DIDN'T SHOW TIMESTAMP CORRECTLY

Summary:

The issue would surface if the client browser was used in different timezone, i.e. client in Malaysia, but the server in United Kindom.


alm00320570 / IV79499
.....................
Short Description: CUSTOM CONTEXT ROOT IN WEBGUI BREAKS THE DATASOURCE MENU

Summary:

WebGUI Datasource menu no longer works after assigning a custom context root during the JazzSM installation. The menu doesn't display the current datasource configuration. User not able to test or create a new datasource configuration using the datasource menu. For example, if user change the default context root of /ibm/console to /netcool the problem listed above occurs.


alm00320630 / IV79569
.....................
Short Description: WEBSPHERE ADMINISTRATOR AND OBJECTSERVER USER PASSWORDS ARE LEAKED IN WEB GUI INSTALLER LOGS

Summary:

The WebSphere administrator and ObjectServer passwords are leaked in the logs for Web GUI's configuration application (ncwConfigUI), which may be optionally run at the end of installation, or any time after (to re-configure Web GUI).


alm00320636 / IV79589
.....................
Short Description: UNABLE TO LDAP SYNCH WHEN USE NON-DEFAULT NODE VALUE DURING INSTALLATION

Summary:

In a setup where Web GUI is not installed in the default node, the synchronization of repository entities with the ObjectServer will fail, thus leading to a large range of issues, potentially impacting on any usage requiring group/role verification.


alm00320801 / IV79821
.....................
Short Description: HEALTH ALERT JVM CAPACITY MEMORY MB NOT CORRECTLY TOTALLED

Summary:

When the max heap size for Jazz process is being set to 2048MB, the SM_JVM alerts Summary displays the memory usage as a negative number (percentage of usage is good). And if the max is set to 4096MB, the same alert shows it as 0MB.


alm00320954 / IV79985
.....................
Short Description: EXTERNAL PAM AUTHENTICATED OBJECTSERVER USERS PASSWORD CANNOT BE CHANGED ON WEBGUI

Summary:

After configuring external PAM authentication for the ObjectServer, the password for WebGUI users who are under PAM authentication cannot be changed from WebGUI. However, password for users under ObjectServer authentication can still be changed


alm00321288 / IV80822
.....................
Short Description: CGI REALTIME OUTPUT

Summary:

CGI scripts returning "real-time" output, such as the server-side ping ("nco_ping.cgi") will not return their output in real-time, and instead, return the full output only once the script execution completed.


alm00321297 / IV80884
.....................
Short Description: EVENT VIEWER USING DEFAULT FOR ORIENTATION AND TEXT DIRECTION INSTEAD OF LTR.

Summary:

List of reported issues covered by this APAR:-

1) Event Viewer display up/down scroll bar on the left side.
2) Resizing columns causes other column sizes to shrink while not doing anything with the column you are trying to resize.
3) Left-Clicking an event to select it, screen shifts to the opposite soft of the event row.
4) Left-Click on a row on the left column of an event the screen shifts to the columns to the right of the row removing the column you clicked on.
5) Left-Click on a column on the right side the screen jumps to the far left column.
6) Column titles are sometimes are centred but most of the time are not centred or some are and some are not.


alm00321299 / IV80885
.....................
Short Description: WHEN PERFORMING A RIGHT-CLICK ON AN EVENT WHICH HAS NOT BEEN SELECTED THE EVENT IS NOT SELECTED AS IT WAS WITH THE AEL

Summary:

In Event Viewer, when right click on non-selected event, event not automatically selected like AEL.


alm00321310 / IV80887
.....................
Short Description: WHEN SELECTING EVENTS TO TAKE ACTION THE RIGHT-CLICK TAKES MORE THAN 4 SECONDS (TOO LONG) TO DISPLAY MENU

Summary:

When selecting events to take action the Right-Click menu takes more than 4 seconds to appear and it's depending on the number of events selected. One selected event up to 5 seconds and 111 events took around 10 seconds.


alm00321325 / IV80911
.....................
Short Description: SOMETIMES IN EV POPUP RIGHT CLICK SHOWS BROWSER TOOL, INSTEAD OF WEBGUI TOOL

Summary:

Loses focus and when user Right-Click an event, user end up seeing the standard windows options and not the product Right-Click options for managing the events. The only way to resolve is to close the EV and reselect it.


alm00321328 / IV80913
.....................
Short Description: SHIFT CLICK TO SELECT MULTIPLE EVENTS ALSO HIGHLIGHTED FONTS IN THE PAGE

Summary:

When selecting a group of events by clicking on the first event then doing a Shift+Left-Click, it selects the events but also highlights the text as if you wanted to perform a copy/cut-paste function.


alm00321401 / IV81057
.....................
Short Description: EVENT ROWS WRAPPING AND CAUSING LESS EVENTS PER PAGE AS SOME ROWS ARE 2 TO 4 LINES IN WIDTH

Summary:

The popup Event Viewer show wrapped text on overflow table cell. This is inconsistency with the on page Event Viewer which the overflow text will be hidden instead of wrapped. The issue only happened on IE browser.


alm00321516 / IV81447
.....................
Short Description: CERTIFICATE ISSUED WITH EVENT VIEWER OMNITOOL HAS EXPIRED

Summary:

User cannot run the OmniTool in IE due to expired certificate.


alm00321768 / IV81979
.....................
Short Description: RFE_8102_5614 - FILTER REFRESH NOT WORKING AS EXPECTED IF REFRESH FOR MORE EVENTS

Summary:

When filter condition been updated on Browser A by user A, Browser B on the same filter was updated, but not all alerts been listed in Event Viewer B compared to Event Viewer A.

The issue been identified caused by the StateChange filtering during refresh. The Event Viewer on Browser B doesn't know if the filter have been changed in Browser A. Thus, the refresh request was sent as normal refresh with timestamp parameter set. With the timestamp set, the query to object server, even though with the updated filter SQL query, but been filtered with StateChange. So, not all alerts that match the filter been returned, because they have been filtered by the StateChange.


alm00321847 / IV82134
.....................
Short Description: EVENT VIEWER ONLY: SESSION LOGOUT: JOURNAL UP STILL AVAILABLE FOR NEW USER LOGIN AND WITH NETCOOL_RO ROLE

Summary:

Popped out Event Viewer window, Alert Information window and Alert Journal window will automatically be closed when user logged out.



alm00321930 / IV82633
.....................
Short Description: EVENT VIEWER ERROR WHEN VIEW RELATIONSHIP CONTAINS COLUMNS THAT DOESN'T EXIST IN OS.

Summary:

If a relationship is applied to the view of an Event Viewer and the relationship uses columns from one data source's ObjectServer that do not exist in one or more of the data sources assigned to the Event Viewer, then the operator cannot view any events in the Event Viewer.


alm00321905 / IV82603
.....................
Short Description: SECURITY ISSUE: SCRIPT INJECTION SUCCESSFULLY EXECUTED USING METRICS

Summary:

An administrator creating or modifying metrics is able to inject arbitrary Javascript in the display name and description of a metric. In turn, the Javascript will partially or fully execute in the pages containing widgets (e..g gauges) that avail of that metric.


13. Issues and Enhancements addressed in 8.1.0.6 FP6 and Netcool Operations Insight 1.4.0.2

13.1 Enhancements

alm00323098 / IV85850
.....................
Short Description: NEW LIGHTWEIGHT EVENT DASHBOARD FEATURE IN WEB GUI BASE OFFERING

Summary:

OMNIbus Web GUI has been enhanced to provide a lightweight alternative to the existing Event Dashboard.

The existing Event Dashboard uses a Java applet when viewing the dashboard, and also when an administrator is editing the portlet preferences of a dashboard. The new lightweight feature allows operators to view a dashboard, and administrators to create and edit a dashboard without the need for Java applets.

Lightweight mode is enabled via settings in the Web GUI server.init file.


alm00323100 / IV85851
.....................
Short Description: IBM DESIGN LANGUAGE THEME SUPPORT FOR WEB GUI VISUALISATIONS

Summary:

The following visualisations in OMNIbus Web GUI now support the IBM Design Language theme in DASH:

- Event Viewer
- Lightweight Event Dashboard
- Lightweight Map


alm00323102 / IV85831
.....................
Short Description: ENHANCEMENTS TO EVENT ANALYTICS CAPABILITY IN WEB GUI EXTENSION OFFERING

Summary:

Netcool Operations Insight Extensions for IBM Tivoli Netcool/OMNIbus Web GUI has been enhanced to provide the 3 main features.
- Suggested Event Patterns
When the administrator runs the configuration, it automatically performs analytical processing on the data and comes up with a list of suggested patterns and shows up in the View Related Events Portlet which can then be verified and deployed
- Export Capability
It is now possible to export the list of Seasonal Events, Seasonal Event Graphs, Related Event Groups and the test result of the Event Pattern to be exported to the spreadsheet which can then be passed over to the SME for validation
- Regular Expression support for Event Pattern Resources
In cases where customers have unstructed data and the resource information cannot be identified as one of the event field, due to the fact that the resource information is embedded with some other text in some other event field, regular expression can be used to identify and match the resources for pattern creation


13.2 Defects

alm00321695 / IV81829
.....................
Short Description: WHEN PERFORMING A RIGHT-CLICK ON AN EVENT WHICH HAS NOT BEEN SELECTED THE EVENT IS NOT SELECTED AS IT WAS WITH THE AEL

Summary:

In Event Viewer, when right click on non-selected event, event not automatically selected like AEL.


alm00321831 / IV82039
.....................
Short Description: EVENT VIEWER'S LOCK COLUMN SETTING CAUSE COLUMN TITLE GROWING HIGHER AFTER EACH AUTO REFRESH (IE ONLY)

Summary:

Event viewer Columns title Height growing higher after each auto refresh (IE Only) and only when Column Locking is enabled.


alm00321909 / IV82605
.....................
Short Description: EVENT VIEWER GRIDX ISSUE AFTER LOCKED COLUMN - COLUMN NOT FULLY VISIBLE AFTER LEFT CLICK ON LEFT OR RIGHT MOST

Summary:

Event Viewer GridX issue after Locked Column - column not fully visible after left click on the half visible left or right most column.


alm00322114 / IV82921
.....................
Short Description: TOOLS MENU IN EVENTVIEWER NOT SHOWN PROPERLY IN WEBGUI 8.1

Summary:

1) The Event Viewer context menu was not fully displayed when the right-click was executed at the bottom of the Event List (i.e. at bottom of the page). This only happen on the first right-click execution. The 2nd execution will paint the context menu correctly (i.e. fully showed).

2) This APAR also fixed the unwanted vertical scroll bar visible on context menu when user maximized the browser.


alm00322075 / IV82928
.....................
Short Description: PAGE WITH AEL WIDGET, WHEN OPEN PAGE DOES NOT STAY AT TOP OF THE PAGE

Summary:

User configured 2 AELs in a page. One at the top while the 2nd at the bottom hidden out from the page (require scroll down to the 2nd AEL). When user open the page, the page will auto scrolled and focus to the 2nd AEL instead of the 1st.


alm00322392 / IV83763
.....................
Short Description: WEB GUI OBJECTS (FILTERS, VIEWS) SOMETIMES DELETED WHEN DASH IS PUT INTO HA AFTER THE DB2 DB HAS BEEN REBUILT

Summary:

Under certain conditions, (e.g. slow networking between Web GUI and DB2, especially during a synchronization of all configuration items), the Web GUI's JPA client implementation will leak connections upon Web GUI start-up. This has a side-effect of not syncing some configuration items (views, filters, etc.) properly, thus leaving the given Web GUI in an unpredictable state.


alm00322451 / IV83982
.....................
Short Description: EVENT VIEWER HANGS FOR FEW SECONDS WHEN SELECTED LARGE NUMBER OF EVENTS 1K

Summary:

Event Viewer hangs for few seconds when large number of events were selected (i.e. 1k)


alm00322472 / IV83998
.....................
Short Description: EVENT VIEWER'S LOCK COLUMN SETTING CAUSE COLUMN TITLE GROWING HIGHER AFTER EACH AUTO REFRESH (IE ONLY)

Summary:

Event viewer Columns title Height growing higher after each auto refresh (IE Only) and only when Column Locking is enabled.


alm00322619 / IV84185
.....................
Short Description: THE "ALL" VS "ANY" LOGIC IN TOOL DEFINITION FORMS DOES NOT DISTINGUISH BETWEEN TOP LEVEL AND NESTED CONDITIONS

Summary:

The fix introduced by APAR IV83183 has a known regression. As it enforces the "ALL" boolean operator for all access criteria and all multiple values, it fixes an issue where the "!=" operator would not be applied to all values in conjunction with the "ALL" boolean operator. However, with the "=" equality operator, that fix would evaluate all values with "ALL", which does not make sense since a given event will only have one value.

This fix enforces the exception above: if an access criterion uses "ALL" and "=", multiple values will be treated with the "ANY" boolean operator.


alm00322720 / IV84592
.....................
Short Description: [DOC] INCORRECT INFORMATION ABOUT THE TOOL CONFIG USED IN AEL

Summary:

Missing explanation of Tool Configuration behavior in relation to Access Criteria, multiple fields, and operator selections.

Documentation updated >> step 10 >> Note.
http://www.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/task/web_cust_createtools.html


alm00322757 / IV84639
.....................
Short Description: TOOLS MENU IN EVENTVIEWER NOT SHOWN PROPERLY IN WEBGUI 8.1

Summary:

1) The Event Viewer context menu was not fully displayed when the right-click was executed at the bottom of the Event List (i.e. at bottom of the page). This only happen on the first right-click execution. The 2nd execution will paint the context menu correctly (i.e. fully showed).

2) This APAR also fixed the unwanted vertical scroll bar visible on context menu when user maximized the browser.


alm00322753 / IV84701
.....................
Short Description: LAUNCHING TOOL IN EVENT VIEWER OF AN INVALIDATED SESSION

Summary:

If DASH is killed and restarted while an Event Viewer is open in an existing session, it is possible to click to launch a tool in the invalidated session and the pop-up window redirects to the login screen instead of the original window. Depending upon the nature of the pop-up, it can be possible to navigate within the new window.


alm00322776 / IV84756
.....................
Short Description: WEBGUI THROW NULLPOINTEREXCEPTION :SRVE0014E: UNCAUGHT SERVICE JAVA.LANG.NULLPOINTEREXCEPTION

Summary:

NullPointerException by MapBox.getTransientMapName() when user login to DASH.


alm00322805 / IV84877
.....................
Short Description: [DOC] THE README FILE FOR WEBGUI FIXPACK 5 IS MISSING DETAILS ABOUT NOI EXTENSION.

Summary:

Clarification required for the contents of update packs and the repositories/directories required by Installation Manager.

Topic added to clarify contents of update pack and the repositories/directories required by Installation Manager.
http://www.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/concept/web_upg_fixpacks.html


alm00322828 / IV84920
.....................
Short Description: [DOCS] NEW EVENT VIEWER PROPERTIES

Summary:

Topic missing WAAPI attributes

Attributes added in FP5 now added to topic below (with FP5 flag).
http://www.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/reference/web_ref_waapiattributeref.html?lang=en

The attributes are also documented in > WAAPI requests > User requests > Modify a user:http://presley.hursley.ibm.com:4495/help/topic/com.ibm.netcool_OMNIbus…


Using/setting EV preferences is documented in "Setting the appearance and behavior of the Event Viewer":
http://www.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/task/web_cust_jsel_appearancebehavior.html?lang=en


alm00322950 / IV85269
.....................
Short Description: FAIL TO CREATE QUICK FILTER ON DATETIME FIELD DUE TO NONE DEFAULT ROOT CONTEXT

Summary:

User prompted with "Failed to get local display time from server" when user try to create Quick Filter on DateTime fields. Issue only happen when WebGUI installed with none default root context. The issue is due to WebGUI creating request on default root context (i.e. /ibm/console) instead of configured root context.


alm00323058 / IV85792
.....................
Short Description: SEVERITY ICONS OR IMAGES DO NOT DISPLAY IN EVENT VIEWER

Summary:

The severity icons do not display properly in the Event Viewer, when DASH is installed using a custom context path. Instead, the Event Viewer shows a placeholder indicating a missing resource.


alm00322080 / IV82872
.....................
Short Description: WEBGUI 8.1 EVENT VIEWER: ERROR 404 IS DISPLAYED WHEN USER CLICKS ON TOOLS MENU

Summary:

Error 404 reported by Event Viewer when user does not use the Event Viewer for about 30 minutes. The issue is due to the previous selected alert was "cleared" that have been removed from the Event List.


alm00322361 / IV83727
.....................
Short Description: LIGHTWEIGHT MAP NOT SHOWING THE CORRECT COLOR

Summary:

Lightweight map defaulted to "rgb(0,205,0)" when active button counter is 0 and maplet.noeventcolor not set.


alm00322169 / IV83134
.....................
Short Description: NON-ADMIN USER CAN MODIFY GLOBAL VIEW EVEN THOUGH USERS.GLOBAL.VIEW.MODE IS 0

Summary:

There is a narrow security issue, where a non-administrative user (with no "ncw_admin" role) can be made able to edit a global view, even if the "users.global.view.mode" property is set to 0 in the "server.init" file (it does default to 1).

When the "users.global.view.mode" property is set to 0, non-administrative users are not supposed to be able to edit and save global views.

However, due to an error in the conversion of the view type in the editor forms, there is a way for a non-administrative user to edit a global view anyway.


alm00322196 / IV83183
.....................
Short Description: FIELD ACCESS CRITERIA INCORRECTLY APPLIED

Summary:

The "any" VS "all" boolean operator (equivalent to boolean "AND" vs "OR") used to define the behavior of access criteria does not apply to multiple values for a given access criterion.

Therefore, given a "Class" multi-value of "X" and "Y", with the non-equality operator set ("!=") and the "ALL" boolean operator set, a tool will still be available in the Event Viewer if it has either Class X or Y, because the evaluation treats the values as "ANY" (read: if the event has class "X", the condition for "not class Y" applies and returns true, and vice-versa).

This fix ensures that the "ALL" boolean operator is evaluated for multiple values as well.

There is a known regression, with the "=" equality operator: since an event can't have multiple values for a given field (e.g. "Class"), when "ALL" and "=" is used in the same access control, applying to multiple field values, the tool will not be available for any given event.

This regression is addressed by internal APAR IV84185, in which a multi-valued field will automatically apply the "any" condition regardless of the actual setting, only if the "=" equality operator is set.

See also a documentation APAR (IV84592), to amend the information on the following page:
[https://www.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/task/web_cust_createtools.html?lang=en]

The reason for the DOC APAR is that AEL is not compatible with the "!=" operator, whereas Event Viewer supports both "=" and "!=". The documentation will also update to reflect the functional changes as per APARs IV83183 (this APAR) and IV84185.


alm00322078 / IV82868
.....................
Short Description: IN WEBGUI 8.1 SYETEMOUT.LOG SHOW ERRORS RELATED TO BREEZE.CSS WHEN EVENT VIEWER IS OPENED.

Summary:

Due to changes in DASH theme names, the style resources Web GUI fetches in a number of server pages are not present anymore.

This in turn is intercepted at servlet filter level and fills the logs with FileNotFoundException s at each page load (e.g. Event Viewer, Event Properties, etc.). There is no regression on the visual side, as the inherited style somehow palliates for the lack of specific resources, and this does not disrupt Web GUI's functionality in any noticeable way.


alm00322536 / IV84123
.....................
Short Description: LIGHTWEIGHT SMARTPAGE MAP TARGET _SELF

Summary:

Lightweight Maps and FilterPages in non-portlet mode do not handle "_self" target for click-actions properly


alm00322208 / IV83335
.....................
Short Description: DELETED EVENTS REMAIN EVENT VIEWER

Summary:

The events/alerts are deleted in the ObjectServer, while the Event Viewer has been refreshed to load the latest events, but the list includes the deleted events, where a right-click action would show the popup error, rather than the expected menu.


alm00322428 / IV83837
.....................
Short Description: [DOC] OMNIBUS 8.1 DOCUMENTATION DOESN'T HAVE THE INFORMATION ON HOW TO UPDATING WEB GUI 8.1 FIX PACK IN DASH 3120 CLUSTER ENVIRONMENT

Summary:

Missing load balancing configuration instructions for users with DASH V3.1.20 or later.

Knowledge Center topic updated:
http://www.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/task/web_upg_dash_ha.html


alm00321918 / IV82650
.....................
Short Description: WATCHLIST ISSUE IN WEBGUI 8.1

Summary:

When creating a new WatchList in an Event Viewer (or add to existing WatchList) a js script is hanging. After the script is stopped (only FireFox offers this option) then the WatchList can be created/modified. The issue due to the WatchList preview feature try to load large number of events.


alm00321173 / IV80398
.....................
Short Description: ERROR 500 WHEN ACCESSING WEB GUI PAGE BEFORE DASH LOGIN

Summary:

If a user configured Web GUI home page and enters the URL "host:port/ibm/console/webtop" before logging in to DASH, it results an Error 500. The expected behavior is that a user should be taken to a login screen and, after login, directed to their Web GUI home page. Subsequent attempts are successful. The issue appears to occur on all browsers.


alm00322445 / IV83964
.....................
Short Description: WEBGUI 7.4 FAILED TO RECONNECT TO DATASOURCE AFTER DATSOURCE RECOVERED FROM NOT STABLE MODE.

Summary:

During ObjectServer instability, WebGUI had detected SQL error and triggered the ObjectServer re-connection procedure. WebGUI able to reconnect, however one of the post re-connection steps was failed and triggered another re-connection task. The inappropriate re-connection state handling caused the new job discarded and there is no new re-connection job created ever.


alm00322948 / IV85262
.....................
Short Description: SYSTEMOUT.LOG SHOW ERRORS RELATED TO SMALLLOGO.GIF WHEN MAP IS OPENED.

Summary:

FileNotFound exception thrown in SystemOut.log for /classes/com/micromuse/wave/editor/smalllogo.gif file when user open Map Editor page. The error is due to wrong source location. The correct source location is /classes/com/micromuse/wave/editor/icons/smalllogo.gif.


alm00322083 / IV82926
.....................
Short Description: TOOLS THAT DON'T REQUIRE EVENTS CANNOT BE EXECUTED WHEN THEY ARE FED DATA FROM A PROMPT

Summary:

This fix addresses a few issues with tools and prompts that cannot run successfully because they are invoked with no event selection.

Note that tools operating on journals still cannot be run without a selection (which is by design).

Finally, this change set addresses a flawed algorithm in dynamic prompts, where values from multiple data-sources are not intersected properly (by equality of key-value pairs).


alm00321730 / IV81898
.....................
Short Description: LOCALIZED DOESN'T COPY OVER WHEN PERFORMING "COPY VIEW"

Summary:

Localized doesn't copy over when perform "Copy View". This issue is seen, when the following scenario is performed:

1) Create a view and ticked Localized check-box, save the new view.
2) Select the newly created view from step 1 and click "Copy" button.
3) Found that the copied view doesn't have Localized box checked.

Localized value should get copy over from existing view to new view.


alm00323134 / IV85969
.....................
Short Description: MAP : JAVA SCRIPT RENDERING : IMAGE TEXT CLIPPING

Summary:

Image label text in the Java applet rendered map has the text (with ellipses) if the text exceeds the width of the image.

The Java Script rendered map does not clip the text.

The two types of rendering should be as close to each other as possible, so as to minimise issues when customers tranfer from one to the other.

alm00323160 / IV85971
.....................
Short Description: IN WEBGUI 8.1 MAPS ARE NOT RENDERED CORRECTLY.

Summary:

In WebGUI 8.1 FP5 (deployed with WAS 8.5.5.7) maps are not rendering correctly.

This happen when you open a large map first then open a small map. When small map is displayed the scroll bars are shown on the sides even though this map can perfectly fit in the window. There should not be any scroll bars.

This issue is noticed only in Internet Explorer version 11 and some earlier versions.


14. Issues and Enhancements addressed in 8.1.0.7 FP7 and Netcool Operations Insight 1.4.0.3

14.1 Enhancements

alm00323652 / IV88402
.....................
Short Description: NEW ENHANCEMENT CAPABILITIES IN WEB GUI BASE AND EXTENSION OFFERING

Summary:

This APAR summarizes the new enhancement capabilities in Web GUI base and extension offering.

- Netcool/OMNIbus Web GUI has been enhanced to improve in security. The response from the back-end in the datasource edit form must NOT use a clear password. The request used for connection test functionality in the datasources editor form has authentication password; must use POST.

- Netcool/OMNIbus Web GUI has been enhanced in display of integer fields. RFE 82882 - Commas or dots won't be displayed for Serial and ServerSerial fields.

- Netcool/OMNIbus Web GUI has been enhanced to store Event Analytics fxtag and license files.


14.2 Defects

alm00322877 / IV85046
.....................
Short Description: OMNITOOL FAILS WITH IE 11.0.30

Summary:

After the APAR fix to the OMNItool (IV81447) in 8.1.0.5 a problem scenario persisted due to a code change to IE in build 11.0.30. This was causing the OMNItool to report a non-supported version error when executed.


alm00321394 / IV81037
.....................
Short Description: EVENT VIEWER THROWS ERROR WHEN A TRANSIENT FILTER IS ENTERED CONTAINING A PLUS (+) SIGN

Summary:

Event Viewer throws error when a transient filter is entered containing a plus (+) sign. This is because URLDecoder decodes "+" sign as a space.


alm00322869 / IV85024
.....................
Short Description: CGI REGISTRY GUI PANEL BLANKED OUT AFTER REGISTERING NEW SCRIPT

Summary:

In Windows-based platforms, the file representation of any given CGI file cannot be retrieved by Web GUI upon startup, once created or modified by the CGI registry. Consequently, the CGI registry displays empty entries and becomes unusable, which ultimately impacts on usage of the CGI tools.


alm00322982 / IV85497
.....................
Short Description: TOOL IN RIGHT-CLICK MENU GRAYED OUT AFTER LEAVING AEL IDLE FOR A LONG TIME

Summary:

Some of AEL context menus is disabled (i.e. greyed out) when Web GUI failed over to the backup ObjectServer. java.util.NoSuchElementException was captured in Java console log.


alm00323304 / IV86860
.....................
Short Description: AFTER EXECUTE TOOL, MULTIPLE WINDOWS OPEN INSTEAD OF ONE IN WEBGUI 8.1 FIX PACK 6

Summary:

Due to a minor defect from APAR IV82926, the "Window for each selected row" for CGI/URL tools does not work as expected when multiple events are selected - it opens a window for each event, executing the tool for all events for each window.


alm00323319 / IV86930
.....................
Short Description: SEASONAL EVENTS PORTLETS DISPLAYS 404 ERROR

Summary:

Seasonal Events portlets displays 404 error when Related Event Details page is loaded.

After Impact 7.1.0.6 is installed and when you login to DASH and go straight to Seasonal Events and try to load Related Event Details for one of the seasonal events an error is shown.


alm00323441 / IV87163
.....................
Short Description: WEBGUI EVENT VIEWER: SUBSEQUENT RIGHT CLICK ON SAME EVENT DOES NOT UPDATE WITH RECENT CHANGE

Summary:

When user select an event, open the context menu and execute task that will update or change the context menu, subsequent right click on the same event does not open the updated context menu.


alm00321212 / IV80200
.....................
Short Description: DIRECT URL TO MOBILE EVENT LIST NOT BEHAVING CORRECTLY

Summary:

In Web GUI 7.4 there was a way to access an event list directly on a mobile device (i.e. not via the Event Dashboard) using this syntax:
[https]://<host>:<port>/ibm/console/webtop/m/eventviewer?filtername=Escalated&filtertype=global

In 8.1, if we try the same syntax, the event list attempts to load and then reports: Unable to update event list. The status displayed may not be up-to-date. Please contact your system administrator.


alm00323385 / IV87007
.....................
Short Description: SQL FILTER PARSER FAILS TO DETECT MULTIPLE OPERATORS

Summary:

Web GUI filters with multiple types of comparator are misinterpreted as "basic" mode instead of "advanced" mode.


alm00323429 / IV87114
.....................
Short Description: WITH NONE RELATED EVENT EXISTS IN THE RESULTS, ALL TABLES SHOW "LOADING..." FOREVER

Summary:

When visualizing events in the Related Events page, there is a possibility that the grids displaying events have no data to display. Under certain conditions, those grids are stuck displaying their loading mask, instead of clearly indicating there are no items to display.


alm00323462 / IV87286
.....................
Short Description: PERFORMANCE IMPACT WHEN THE SORT ENGINE TRIES TO COMPARE WITH A NON-EXIST COLUMN

Summary:

When a Web GUI View configured with sort column but the sort column was not listed in Event list display column list, there will performance impact. The performance impact is due to the sort engine failed to compare the non-exist column causing excessive exception for each rows. Finest level log message "HEMDP0159W=A problem occurred while sorting nodes for the Event Data REST Service. The exception was null" is logged in Web GUI NCW log.


alm00323535 / IV87538
.....................
Short Description: LIGHTWEIGHT MAP DISPLAYS "FAILED TO READ LAYOUT FOR MAP MAPNCOMS. 500" ERROR

Summary:

Web GUI Lightweight Map displays "Failed to read layout for map MapName. 500." when there is a Data Source disabled


alm00323556 / IV87668
.....................
Short Description: CGI SCRIPT USING POST FAILS TO COMPLETE EXECUTION AND HANGS AT THE BLUE EXECUTION CGI SCREEN

Summary:

The fix addresses a few issues with CGI tools in POST mode, for Internet Explorer:

1) In certain cases, the browser will prevent the front-end scripts in the CGI re-direction page from executing. This, in turn, will prevent the page from re-directing to the CGI execution output - the page will hang on the waiting message.
2) A minor HTML format issue is fixed in the CGI re-direction page, as it was causing a warning from Internet Explorer


alm00323252 / IV86410
.....................
Short Description: LIGHTWEIGHT MAP NOT WORKING WITH JAVASCRIPT ERROR

Summary:

When creating a page with a Web GUI Map (with WebSphere 8.5.5.9), the Map preview will freeze client-side after saving the widget settings, but before being able to save the page.


alm00323616 / IV88311
.....................
Short Description: MAPS ARE NOT CORRECTLY RENDERED WHEN USING LIGHTWEIGHT MODE

Summary:

After creating a Web GUI lightweight map through WAAPI with round buttons, the map will initially display with squared buttons until the server is restarted and the map re-loaded.


alm00323717 / IV88944
.....................
Short Description: TABLE ALIGNMENT OF "SHOW DETAILS" IN NOI IS DISPLAYED AS MINIMUM BY DEFAULT IN FIREFOX

Summary:

After upgrading to NOI 1.4.0.2, in firefox clicking "Show Details" from Related Event results, the table is with minimum alignment. The symptom only occur in certain environments.

Prerequisites

B. Prerequisites components

This Fix Pack requires 8.1.0.0 GA release

B.1 IBM Installation Manager (IM)

IBM Installation Manager is used to install, uninstall, update, roll back, and modify the Web GUI offering. IBM Installation Manager is expected to be backward compatible. It is, therefore, recommended to use the latest released version.

Note: For WebGUI 8.1.0 FP4 onwards, IBM Installation Manager V1.8.2.1 or later is required.

B.2 IBM WebSphere Application Server (WAS)

IBM WebSphere Application Server is required by Jazz for Service Management. Please refer to Jazz for Service Management release notes for details of supported versions.

IBM WebSphere SDK Java Technology Edition package is available from WebSphere Application Server offering as an optional, that must be selected through Installation Manager using "Install" option, rather than "Update".

Note:
(i) For WebGUI 8.1.0 FP4 and FP5, IBM WebSphere SDK Java Technology Edition V7.0.x is required.
(ii) For WebGUI 8.1.0 FP6 onwards, IBM WebSphere SDK Java Technology Edition V7.0.x or V7.1.x is supported.

B.3 IBM DB2 (DB2)

IBM DB2 is a database server and may be used in cluster environments, to support load balancing architecture. Please refer to Jazz for Service Management release notes for details of supported versions.

B.4 Jazz for Service Management (JazzSM)

The user interface (UI) from Jazz for Service Management provides the framework for Web GUI. Please refer to product release notes for details of certified versions.


C. Supported browsers & JREs

For supported Web GUI browsers and JREs, please refer to the following link:

https://www-01.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/concept/web_pln_webbrowserreqs.html?lang=en


D. Supported operating system

For supported Web GUI operating system, please search for OMNIbus and version 8.1 at the following link :

http://www-969.ibm.com/software/reports/compatibility/clarity/softwareReqsForProduct.html

Installation Instructions

1. IBM Tivoli Netcool/OMNIbus Web GUI 8.1 Fix Pack Installation Instructions

This section shows how to install the Fix Pack for IBM Tivoli Netcool/OMNIbus Web GUI 8.1. It is strongly recommended to perform a manual backup of the current JazzSM and Web GUI before the installation of this fix pack. The steps for doing this manual backup are provided in section (4). This is so a restore can be performed in the event any unforeseen issue during the application of this fix pack. The steps for doing a manual restore are provided in section (5).

Note: See section (3) for special instructions on how to apply fix packs in a load balancing environment.

NOTE: The minimum & maximum requirements for IBM Installation Manager (IM), IBM® WebSphere® Application Server (WAS), IBM WebSphere SDK Java Technology , Jazz for Service Management (Jazz SM), Dashboard Application Services Hub (DASH) are specific to each fix packs.

Please refer to the following link for Web GUI installation prerequisites:

http://www-01.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/concept/web_ins_prerequisites.html

1.1 Terminology:

These instructions use the following terms to refer to directories used during installation:
<JazzSM_HOME> Refers to the directory where Jazz for Service Management is installed.
Examples:
/opt/IBM/JazzSM on UNIX systems.
C:\Program Files\IBM\JazzSM on Windows systems.

<DASH_HOME> Refers to the directory where the user interface of Jazz for Service Management is installed.
Examples (on UNIX systems):
<JazzSM_HOME>/ui on UNIX systems.

<OMNIBUS_WEBGUI> Refers to the directory where Netcool/OMNIbus Web GUI 8.1 is installed.
Examples:
/opt/IBM/netcool/omnibus_webgui on UNIX systems.
C:\IBM\netcool/omnibus_webgui on Windows systems.

<FP_dir> Refers to the temporary directory where you extract the contents of the fix pack's archive.

<REPOSITORY_GA> Refers to the repository of Web GUI 8.1.

<REPOSITORY_FP> Refers to the composite repository or "delta and serviceDelta" repositories of this fix pack.
Examples (on UNIX systems):
either
(i)
<FP_dir> /OMNIbusWebGUIRepository/composite/repository.config
or
(ii)
<FP_dir> /OMNIbusWebGUIRepository/delta/repository.config
<FP_dir>/OMNIbusWebGUIRepository/serviceDelta/repository.config

1.2 Installing this fix pack:

The media (zip) file of this fix pack includes the update pack and the tools for Linux & AIX only. These packages can be downloaded and extract to <FP_dir>.

Note: If the current installation of Web GUI V8.1 is the June 2014 GA version (build 493), you must uninstall Web GUI and install the September 2014 GA version (build 615) before applying this fix pack, or use the refresh/full installer of V8.1.0 FP4. To check what version is currently installed click Troubleshooting and Support > System Information for Netcool/OMNIbus Web GUI. For instance, the September 2014 GA version has the following information displayed:
"IBM Tivoli Netcool/OMNIbus V8.1 Web GUI build 615 (15:31 Sep 29 2014)".

Scenario a)
Install Web GUI 8.1 (build 615 - Sep 29 2014 version) together with this fix pack.

The update pack can be used with the 8.1 installation media to create a new installation.

For instance, use Installation Manager to configure the "Preference", to add and select both <REPOSITORY_GA> and <REPOSITORY_FP> repositories, and then click "Install".

Scenario b)
Update an existing Web GUI 8.1 (build 615 - Sep 29 2014 version) installation to this Fix Pack.

The update pack can be used to update an existing installation for customers with the installed September 2014 GA version (build 615) of Web GUI 8.1.

For instance, use Installation Manager to configure the "Preference" to add and select only <REPOSITORY_FP> repositories, and then click "Update".

Scenario c)
Update an existing Web GUI 8.1 (build 493 - June 2014 version) installation to this Fix Pack.

The update pack cannot be used to update an existing installation for customers with the installed June 2014 GA version (build 493) of Web GUI 8.1. You must uninstall Web GUI and install the September 2014 GA version (build 615) before applying this fix pack.

Complete the following steps:
Note: Do not remove/uninstall JazzSM during this process.

1. Use the provided tools to create preservation zip files on Linux/AIX.

The tool (e.g. <FP_dir>/tools/backupGA.sh) provided in Linux and AIX fix packs can be used to create the temporary files (e.g. <JazzSM>/ui/temp/*.zip), before an immediate re-install of Netcool/OMNIbus Web GUI. The configuration and data will be preserved when the current version of Netcool/OMNIbus Web GUI is uninstalled, and automatically restored after the next installation of Netcool/OMNIbus Web GUI.

This tool must be executed by the user who installed Web GUI 8.1. It is specifically designed and supported for customers with the June 2014 GA version (build 493) of Web GUI 8.1 on Linux/AIX platforms only, in order to update to the September 2014 GA version (build 615) of Web GUI 8.1 or to this Fix Pack.

Run the following command to execute this tool:
<FP_dir>/tools/backupGA.sh -dash <DASH_HOME> -webgui<OMNIBUS_WEBGUI>

For example, with the default install directories on a Linux/AIX system:
<FP_dir>/tools/backupGA.sh -dash /opt/IBM/JazzSM/ui -webgui /opt/IBM/netcool/omnibus_webgui

2. Manual backup of Web GUI 8.1 June 2014 GA version (build 493), see section (4).

3. Uninstall Web GUI 8.1 June 2014 GA version (build 493), see section (7).

4a. Install Web GUI 8.1 September 2014 GA version (build 615), and complete the steps in section (2).

Or

4b. Install Web GUI 8.1 September 2014 GA version (build 615) together with this fix pack, as outlined in section 1.2 scenario a).


Addition notes:
---------------
- A roll back to previous versions will be available if the "update" facility was used, rather than "install" from the Installation Manager.
- In GUI mode, the launch page to Post-installation configuration tool will not be available for an update, but is available for a new install.
- If the steps in section 1.2 scenario c) are not followed when updating an existing Web GUI 8.1 June 2014 GA version (build 493) installation to this Fix Pack, a failed installation will result. To recover perform one of the following steps:
(a) manual restore, see section (5)
(b) uninstall the Web GUI, see section (7)


2. Update an existing Web GUI 8.1 installation to Web GUI 8.1 Fix Pack

The update of the existing Netcool/OMNIbus Web GUI, includes the in-place upgrade that would preserve the current configuration and data. In case of an issue occurred that cannot be resolved, a manual restore back to a pre-fix pack state may be needed, see section (5), thus a manual backup is strongly recommended for this purpose, see section (4).

After the update installation over an existing installation, there won't be a launch page to execute the post-installation configuration tool. This is working as designed because the configuration is not required and already preserved.

After a successful update installation, a roll back to a previous Netcool/OMNIbus Web GUI version will be supported, where the current configuration and data will be preserved. Note: This is not necessarily the same as the data in pre-fix pack state.


2.1 Before you begin

1. Extract all the files from the OMNIbus-v8.1.0-WebGUI-FP<number>-IM-<platform>-UpdatePack.zip archive into a temporary directory (the <FP_dir> directory).

o <number> is a code for the fix pack number.
o <platform> is a code for the operating system of the machine where you are installing the fix pack.

2. Please backup the existing version before installing this fix pack, see section (4)

2.2 Updating using the GUI

1. Change to the "eclipse" sub-directory of the Installation Manager installation directory and use the following command to start Installation Manager:

o UNIX / Linux: ./IBMIM
o Windows: IBMIM.exe

2. Configure Installation Manager to install from your extracted archive:

a. From the main menu, choose "File" > "Preferences".
b. In the Preferences windows, select the "Repositories" panel.
c. Click "Add Repository...".
d. Click "Browse..." and browse for <REPOSITORY_FP>.
e. Click "OK".

3. From the main menu, click "Update".

4. Select the package group (e.g. IBM Netcool) which contains the installation of Netcool/OMNIbus Web GUI you wish to update, then click "Next".

5. Select the version you wish to update.

6. Click "Next".

7. Accept the terms in the license agreements, and click "Next".

8. Select the optional features you want in your updated installation.

9. Specify the required details (for each panel prompted), and click "Next".

10. Review the summary information, and click "Update".


2.3. Updating using the console

1. Change to the "eclipse/tools" sub-directory of the Installation Manager installation directory and use the following command to start Installation Manager:

o UNIX / Linux: ./imcl -c OR ./imcl -consoleMode
o Windows: imcl.exe -c

2. Configure Installation Manager to install from your extracted archive:

a. Select "Preferences".
b. Select "Repositories".
c. Select "Add Repository".
d. Enter <REPOSITORY_FP> as the location.
e. Select "Apply Changes and Return to Preferences Menu", then "Return to Main Menu".

3. Select "Update" from the main menu.

4. Follow the installer instructions to complete the update.


2.4. Updating silently

1. Pre-requisites
a. Create or record an Installation Manager response file.

b. Read the license agreement. The license agreement file, license.txt, is stored in the /native/license_version.zip archive, which is contained in the installation package.

2. Change to the "eclipse/tools" sub-directory of the Installation Manager installation directory.

3. Use the following command to update the Web GUI:

o UNIX / Linux: ./imcl -input response_file -silent -acceptlicense [-log full_path_to_log_file]
o Windows: imcl.exe -input response_file -silent -acceptlicense [-log full_path_to_log_file]

Where response_file is the directory path to the response file and full_path_to_log_file is the location in which the installation log is created.


3. Installing IBM Tivoli Netcool/OMNIbus Web GUI 8.1 FP in a load balancing environment

For instructions on updating to a V8.1 fix pack in a load balancing environment please see the following topic in the Netcool/OMNIbus Knowledge Center:
http://www-01.ibm.com/support/knowledgecenter/SSSHTQ_8.1.0/com.ibm.netcool_OMNIbus.doc_8.1.0/webtop/wip/task/web_upg_dash_ha.html


4. Recommended backup procedure of the current Web GUI install, a pre-fix pack state

Important: The paths referenced in these steps are for a default install. Ensure the correct paths are used for the Web GUI instance being backed up.

1. Ensure that all users are logged out of the Web GUI.
2. Stop the WebSphere Application Server.
3. Back up the existing installation:

o For UNIX operating systems
Use a suitable archive utility to compress the content of the following directories and copy to a secure place:
_______________________________________________________________
| Directory | Backup filename |
|-------------------------------------------------------------|
| /opt/IBM/netcool/omnibus_webgui | omnibus_webgui.tar |
| /opt/IBM/JazzSM | JazzSM.tar |
| /opt/IBM/WebSphere/AppServer | AppServer.tar |
|-------------------------------------------------------------|

o For Windows operating systems
Use a suitable archive utility to compress the content of the following directories and copy to a secure place:
___________________________________________________________________________
| Directory | Backup filename |
|-------------------------------------------------------------------------|
| C:\IBM\netcool\omnibus_webgui | omnibus_webgui.zip |
| C:\Program Files\IBM\JazzSM | JazzSM.zip |
| C:\Program Files (x86)\IBM\WebSphere\AppServer | AppServer.zip |
|-------------------------------------------------------------------------|


5. Restoring a Web GUI install after applying this fix pack, to a pre-fix pack state

This method can be used if the roll-back process fails. This would roll back to a pre-fix pack state, the backed-up instance as created by follow the instruction in section (4).

1. Stop the Websphere Application Server.

2. Rename the Web GUI, JazzSM and Websphere Application Server directories as follows:
Example:
o On UNIX and Linux:
mv /opt/IBM/netcool/omnibus_webgui /opt/IBM/netcool/omnibus_webgui.old
mv /opt/IBM/JazzSM /opt/IBM/JazzSM.old
mv /opt/IBM/WebSphere /opt/IBM/WebSphere.old

o On Windows:

rename C:\IBM\netcool\omnibus_webgui C:\IBM\netcool\omnibus_webgui.old
rename C:\Program Files\IBM\JazzSM C:\IBM\JazzSM.old
rename C:\Program Files (x86)\IBM\WebSphere C:\IBM\WebSphere.old

3. Use a suitable archive utility to restore the content of the following files to their original locations:

o On UNIX and Linux:
omnibus_webgui.tar
JazzSM.tar
AppServer.tar

o On Windows:
omnibus_webgui.zip
JazzSM.zip
AppServer.zip

4. Start the WebSphere Application Server.


6. Rolling back using Installation Manager

This method can be used if the fix pack was installed by using the "update" facility provided by Installation Manager. This would roll back to the previous Web GUI version with current configuration and data preserved.

1. Change to the "eclipse" sub-directory of the Installation Manager installation directory and use the following command to start Installation Manager:

o UNIX / Linux: ./IBMIM
o Windows: IBMIM.exe

2. Select "Roll Back" from the main menu.

3. Select the package group within which you installed the Web GUI and click "Next".

4. Select the version of the package to roll back to.

5. Read the summary information and click "Roll Back" to roll back the package.


7. Uninstall Web GUI

It is possible to uninstall Web GUI from the current installed version.

1 Uninstall Web GUI, using Installation Manager

If configuration and data preservation are required, please check section 1.2c.Please refer to the online instruction to uninstall Web GUI

2 Clean up the installed directory and files

These are required to be removed, if a new Web GUI is to be installed

o <omnibus_webgui>
o <OMNIbusWebGUI.war>

These are required to be removed, if exists, where configuration and data preservation are not required.

o <JazzSM_HOME>/ui/temp/*.zip

On
[{"DNLabel":"8.1.0-TIV-NCOMNIbus-FP0007","DNDate":"2016-09-22","DNLang":"English","DNSize":"999999999","DNPlat":{"label":"Linux","code":"PF016"},"DNURL":"http:\/\/www-933.ibm.com\/support\/fixcentral\/swg\/selectFixes?parent=ibm~Tivoli&product=ibm\/Tivoli\/Tivoli+Netcool+OMNIbus&release=8.1.0.7&platform=All&function=all","DNURL_FTP":" ","DDURL":null}]
[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU004","label":"Hybrid Cloud"},"Component":"Web GUI","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"8.1.0","Edition":""}]

Product Alias/Synonym

OMNIbus_GUI 8.1.0;OMNIbus_GUI 8.1.0.1;OMNIbus_GUI 8.1.0.2;OMNIbus_GUI 8.1.0.3;OMNIbus_GUI 8.1.0.4;OMNIbus_GUI 8.1.0.5;OMNIbus_GUI 8.1.0.6;OMNIbus_GUI 8.1.0.7;OMNIbus_GUI 8.1.0 FP0001;OMNIbus_GUI 8.1.0 FP0002;OMNIbus_GUI 8.1.0 FP0003;OMNIbus_GUI 8.1.0 FP0004;OMNIbus_GUI 8.1.0 FP0005;OMNIbus_GUI 8.1.0 FP0006;OMNIbus_GUI 8.1.0 FP0007;OMNIbus_GUI 8.1.0 Fix Pack 1;OMNIbus_GUI 8.1.0 Fix Pack 2;OMNIbus_GUI 8.1.0 Fix Pack 3;OMNIbus_GUI 8.1.0 Fix Pack 4;OMNIbus_GUI 8.1.0 Fix Pack 5;OMNIbus_GUI 8.1.0 Fix Pack 6;OMNIbus_GUI 8.1.0 Fix Pack 7;8.1.0;8.1.0.1;8.1.0.2;8.1.0.3;8.1.0.4;8.1.0.5;8.1.0.6;8.1.0.7;Web GUI 8.1.0;Web GUI 8.1.0.1;Web GUI 8.1.0.2;Web GUI 8.1.0.3;Web GUI 8.1.0.4;Web GUI 8.1.0.5;Web GUI 8.1.0.6;Web GUI 8.1.0.7;Web GUI 8.1.0 FP0001;Web GUI 8.1.0 FP0002;Web GUI 8.1.0 FP0003;Web GUI 8.1.0 FP0004;Web GUI 8.1.0 FP0005;Web GUI 8.1.0 FP0006;Web GUI 8.1.0 FP0007;Web GUI 8.1.0 Fix Pack 1;Web GUI 8.1.0 Fix Pack 2;Web GUI 8.1.0 Fix Pack 3;Web GUI 8.1.0 Fix Pack 4;Web GUI 8.1.0 Fix Pack 5;Web GUI 8.1.0 Fix Pack 6;Web GUI 8.1.0 Fix Pack 7

Problems (APARS) fixed
IV88402;IV85046;IV81037;IV85024;IV85497;IV86860;IV86930;IV87163;IV80200;IV87007;IV87114;IV87286;IV87538;IV87668;IV86410;IV88311;IV88944;IV83335;IV83837;IV82633;IV82603;IV80398;IV82650;IV85850;IV85851;IV85831;IV81829;IV82039;IV82605;IV82868;IV84123;IV82872;IV82921;IV82928;IV83134;IV83183;IV83727;IV83763;IV83964;IV83982;IV83998;IV84185;IV84592;IV84639;IV85262;IV85269;IV85792;IV82926;IV84701;IV84756;IV84877;IV84920;IV81898;IV85969;IV85971;IV81638;IV81720;IV78604;IV78646;IV78695;IV78819;IV79059;IV79396;IV79457;IV79465;IV79499;IV79569;IV79821;IV79589;IV79190;IV79452;IV80822;IV80884;IV80885;IV80887;IV80911;IV80913;IV81057;IV79346;IV79985;IV81447;IV81979;IV82134;IV74557;IV79580;IV79515;IV75412;IV76072;IV76159;IV76664;IV76859;IV76860;IV76861;IV77025;IV77030;IV77098;IV77132;IV77515;IV77769;IV77860;IV78311;IV78602;IV76152;IV76113;IV82833;IV40232;IV42167;IV50072;IV56743;IV58690;IV65954;IV67763;IV68283;IV69071;IV69337;IV70112;IV70809;IV71260;IV71414;IV71420;IV71817;IV72156;IV72367;IV72646;IV72958;IV73015;IV73086;IV73258;IV73303;IV73541;IV73564;IV73647;IV74047;IV74468;IV75034;IV75219;IV70436;IV70437;IV70427;IV30477;IV41869;IV45221;IV53005;IV53460;IV55075;IV60657;IV64503;IV64825;IV64891;IV64987;IV65304;IV67094;IV67079;IV63370;IV67035;IV67435;IV67438;IV67980;IV68659;IV69287;IV63108;IV63104;IV61062;IV64569;IV65075;IV43485;IV52572;IV56253;IV59986;IV61098;IV61617;IV61622;IV61623;IV61742;IV61999

Document Information

Modified date:
15 June 2018

UID

swg24042479