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TIP 2.2.x installation failure, java error Permission denied

Troubleshooting


Problem

Tivoli Integrated Portal silent install fails before any log file are created, with the error /bin/java: Permission denied ERROR: TIP_HOME specified in sample_response.txt is invalid, Install Failed.

Symptom

The TIP silent install fails with this error, or similar permission denied error.
./install.sh: line 272: cdimage.fixpack/COI/PackageSteps/WebSphereUPDI/FILES/7.0.0.19-WS-UPDI-LinuxIA64/JDK/jre.pak/repository/package.java.jre/java/jre/bin/java:
Permission denied ERROR: TIP_HOME specified in sample_response.txt is invalid
Install Failed.

Cause

The cdimage zip file was un-zipped as root on a different server, then copied over to the TIP server. That caused some of the script's permission's to be altered.

Environment

Any Unix or Windows server

Diagnosing The Problem

The output when executing the silent install indicates the issue shown above.

Resolving The Problem

Two options:

1) Remove the current unzipped cdimage directory on the TIP server, copy over the cdimage zip file to the TIP server and unzip as the same user that is doing the install.

2) Use the UNIX chmod command to change the owner and group of all the files in the current unzipped cdimage to the same username/group you are doing the install as.

[{"Product":{"code":"SSRLR8","label":"Tivoli Components"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Tivoli Integrated Portal (TIP)","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"Version Independent","Edition":"","Line of Business":{"code":"","label":""}}]

Document Information

Modified date:
17 June 2018

UID

swg21683047

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