Troubleshooting
Problem
If you face this error during Mobile’s initial supporting data download:
Could not complete the download of supporting data for the app techmobile.
The following error occurred: Error: ConnectionTimedOut
Symptom
Mobile download doesn't complete and fails with timeout error.
Document Location
Worldwide
[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSRHPA","label":"IBM Maximo Application Suite"},"ARM Category":[{"code":"a8m3p000000hAgaAAE","label":"Maximo Application Suite-\u003EMAS Applications-\u003EMobile"}],"ARM Case Number":"","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions"}]
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Document Information
Modified date:
19 October 2023
UID
ibm17043817