Troubleshooting
Problem
User uses the Controller client functionality. When they look at the timestamp of some of the values they look different from expected.
- In addition, sometimes the date format is not as expected.
Where does the Controller client gets is clock/time-zone/date format settings from?
Symptom
There are many different places where the date/time is shown, for example:
(1) Batch queue

(2) Data Entry - Company Journals

(3) Standard Reports

Document Location
Worldwide
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Component":"","Platform":[{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
Modified date:
09 May 2025
UID
ibm10882848