Troubleshooting
Problem
Large report - with Interval 1 and Company, Period and Actuality on columns - several rows (all accounts). During the CallReport portion, an error is generated and the report is not completed.
Symptom
Standard Error
Number 5
Source: FrangoDirect.ExcelLinkD.SaveLayoutFile#FrangoDirect.ExcelLinkD.SaveLayout#ControllerProxyClient
Description: System.Web.Services.Protocols.SoapException: Server was unable to read request. ---> System.InvalidOperationException: There is an error in XML document(1,34136823). ---> System.OutOfMemoryException: Exception of type System.OutOfMemoryException was thrown
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"Controller (Frango) 8.1;Controller (Frango) 8.1 RTM SP1;Controller (Frango) 8.1 RTM SP2;Controller (Frango) 8.1MR1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Historical Number
1036623
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Document Information
Modified date:
08 May 2025
UID
swg21347435