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Troubleshooting
Problem
User launches "Controller Configuration" - "Database Connections" - "Database Conversion Utility". User browses to the UDL file that corresponds with the FAP database. The current version displayed is zero (0), so user clicks "Create DB". An error occurs.
Symptom
Creating new empty Database
Running DB Step: initial
Running script batch: script/mssql_createDB.batch
Running script: script/mssql/nrtr_account.sql
** ERROR: com.microsoft.sqlserver.jdbc.SQLServerException: There is already an object named 'NRTR_ACCOUNT' in the database.
[{"Product":{"code":"SS9S6B","label":"IBM Cognos Controller"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Controller","Platform":[{"code":"PF033","label":"Windows"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}},{"Product":{"code":"SSMRTZ","label":"IBM Cognos Controller on Cloud"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":" ","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]
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Document Information
More support for:
IBM Cognos Controller
Software version:
10.1
Operating system(s):
Windows
Document number:
434557
Modified date:
08 May 2025
UID
swg21515709
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