Troubleshooting
Problem
How to test PCI adapter cards.
Resolving The Problem
Testing PCI Adapter Cards
Some, but not all, adapter cards are supplied with diagnostic tests.
If diagnostics are available:
- Run the appropriate diagnostics for the adapter suspected of failing.
- If the test fails, or is unable to locate the adapter, the adapter is defective. Replace the adapter and retest.
If diagnostics are not available:
- Use the customer's reported symptom(s) to locate the failing PCI adapter; then replace it.
- Also see 'Accessing/Checking the PCI Device List´.
If multiple PCI adapters are failing:
- Remove all PCI adapters.
- Install the adapters one at a time to isolate the failing adapter.
If isolation to a single adapter is not possible, replace:
1. Bridge Card
2. System Board
Note
Failing PCI adapters may cause the system to 'hang´ when loading the operating system or diagnostics. If this symptom occurs, remove all non-essential PCI adapters and retest the system to diagnose this type of failure.
Document Location
Worldwide
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Document Information
Modified date:
23 January 2019
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ibm1DDSE-3QRMT4