IBM Support

Testing MSAS data source in DQM gives errors XQE-CM-0008 and CM-REQ-4342

Troubleshooting


Problem

Despite correctly configuring an MSAS data source in Cognos Administration, a test of the data source fails in DQM when configured to authenticate against an external namespace.

Symptom

Compatible mode returns Succeeded, but Dynamic gives the error:

XQE-CM-0008 Unable to retrieve credentials for namespace "CAMID ("xxx")": CM-REQ-4342 An error occurred with the client.

Cause

As per the IBM Cognos documentation, you are not able to test a data source which is configured to use an external namespace for authentication.

Resolving The Problem

In order to test the data source, create and run a simple query which accesses the data source.

Alternatively, you can configure the data source to authenticate against service credentials rather than an external namespace.

[{"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Business Unit":{"code":"BU002","label":"Business Analytics"},"Component":"Not Applicable","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"10.2.2;10.2.1;10.2;10.1.1;10.1","Edition":"All Editions"}]

Document Information

Modified date:
15 June 2018

UID

swg21693543