When you definethe tendering strategy for each modeyou can set the amount of time that a carrier has to respond whenyou tender a load. The default value is 120 minutes.

If nocarriers accept a tender by the end of the Tender ResponseTime Sterling TMS withdrawsthe tender and sends an expiration notice to the carriers.

Forexample:

1. You set the Tender Response Time to1 hour.
2. In the Route Guide you define that you want to usesequentialtendering.
3. You tender a shipment at 1 p.m. and select threecarriers.
4. The first carrier has from 1 p.m. to 2 p.m. to acceptthe shipment.
5. If the first carrier does not accept the shipmentthe secondcarrier has from 2 p.m. to 3 p.m. to accept it.
6. If the secondcarrier does not accept the shipment the thirdcarrier has from 3 p.m. to 4 p.m. to accept it.
7. If the thirdcarrier does not accept the shipment by 4 p.m. Sterling TMS withdrawsthe tender.

Shippers have the following options for definingthe tenderresponse time:

• Shipper administrators define the default TenderResponseTime for their organization when they define TenderingStrategies.
• Shipper administrators can override the TenderResponseTime from Tendering Strategies when they define a routeguide rule. Sterling TMS usesthis setting for all shipments that match the criteria of the routeguide rule.
• For an individual shipment users can overridethe TenderResponse Time that was specified in the route guide rule.Users specify this value on the Carrier Selection page.