Troubleshooting
Problem
Errors listed in the Telelogic Change and Quality Center Sync log also includes the phrase "The event log file is full"
Symptom
The following warning messages are written in the Sync log when the attributes "BG_TARGET_REL" and "BG_DETECTED_IN_REL" are mapped to any of the attributes in Telelogic Change.
The full error message is as follows:
BG_DETECTED_IN_REL <-- SYNC_ON --> release
ERROR: System.InvalidCastException: Unable to cast COM object of type 'System.__ComObject' to class type 'System.String'...
[{"Product":{"code":"SSYQQ2","label":"Rational Change"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"4.7;4.6.1","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21384130