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TeamOperationCanceledException error when creating Quality Manager project area

Troubleshooting


Problem

A "TeamOperationCanceledException" error occurs when creating an project area in IBM Rational Quality Manager (RQM).

Symptom

Here is the full error message:
Error 500
com.ibm.team.process.common.advice.TeamOperationCanceledException: 'Initialize Project Area' failed.


In examining the QM log, you see this information:

CRJAZ6011E The operation participant cannot be created
2013-10-09 16:10:33,908 [WebContainer : 11 @@ 16:10 ADMIN /qm/service/com.ibm.team.process.internal.service.web.IProcessWebUIService/projectArea] ERROR com.ibm.team.process.common                         - CRJAZ6011E The operation participant cannot be created because an exception occurred. For more information, see the exception.
com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1972E The "com.ibm.team.reports.service.internal.process.ReportsProjectParticipant" service failed to activate because a service that it depends on, "com.ibm.team.reports.common.service.IReportService", failed to be activated.
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.buildServicesMap(AbstractActivationManagerOwner.java:332)
...
Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1126I The service "com.ibm.team.datawarehouse.service.internal.RemoteDatabaseService" has some invalid configuration properties.
CRJAZ1125I The configuration property value "null" is not valid for the property "db.jdbc.password". The JDBC password property is not set, but the JDBC location contains "{password}" which describes where the password should be inserted.


If you look at the Java stack trace for the CRJAZ6011E error, you see this information:

Caused by: com.ibm.team.repository.common.transport.TeamServiceRegistryException: CRJAZ1126I The service "com.ibm.team.datawarehouse.service.internal.RemoteDatabaseService" has some invalid configuration properties.
CRJAZ1125I The configuration property value "null" is not valid for the property "db.jdbc.password". The JDBC password property is not set, but the JDBC location contains "{password}" which describes where the password should be inserted.
at com.ibm.team.repository.common.transport.internal.registry.ServiceConfiguration.assertValidProperties(ServiceConfiguration.java:276)
at com.ibm.team.repository.common.transport.internal.registry.AbstractActivationManagerOwner.bindConfigurationProperties(AbstractActivationManagerOwner.java:235)

[{"Product":{"code":"SSUVV6","label":"IBM Engineering Test Management"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Administration","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"4.0;4.0.0.1;4.0.0.2;4.0.1;4.0.2;4.0.3;4.0.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
16 June 2018

UID

swg21652499

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