Troubleshooting
Problem
Source RETAIN tip H176219 Issue Disable Removable storage for Windows 2000 when using some tape backup software. Affected configurations The system is configured with any supported IBM tape drive, library, or autoloader. For a listin
Resolving The Problem
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Source
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RETAIN tip H176219
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Symptom
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Disable Removable storage for Microsoft Windows 2000 when using some tape backup software.
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Affected configurations
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- The system is configured with any supported IBM tape drive, library, or autoloader.
- For a listing of supported tape drives, see the Tape Backup - Troubleshooting guide.
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Details
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Disable Removable storage by going into the Services tab in Device Manager, and set the startup option to Disable.
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Additional information
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When using other tape backup software with Windows 2000 Server Editions, e.g. Veritas or ARCserve, Windows' Removable storage will claim ownership of tape devices and media by default. By having ownership, other installed tape backup software may not have full rights to these devices to work as designed. This could cause conflicts between the two tape software programs.
No successful backup jobs are completed and/or customers cannot perform daily backups of their data.
Document Location
Worldwide
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Document Information
Modified date:
28 January 2019
UID
ibm1MIGR-43811