IBM Support

tacmd bulkimportsit fails with a TEC destination error

Troubleshooting


Problem

tacmd bulkimportsit or createsit from an XML definition file fails with an error - Invalid value for TEC Destination

Symptom

The trace entry below is shown in the default kuiras1_<timestamp>-01.log file

4D63B32A.0032-1870:kuiutils.cpp,1548,"validateTEC") Return Value from validateEventID = 1 (4D63B32A.0033-1870:kuiutils.cpp,1561,"validateTEC") Invalid value for TEC Destination (4D63B32A.0034-1870:kuicreatesit.cpp,1349,"validateSitExport") The situation definition is invalid for [SITINFO]
(4D63B32A.0035-1870:kuicreatesit.cpp,1010,"processFileName") Invalid situation export

Cause

Invalid EIF (Event Integration Facility) destination server ( TEC-Tivoli Enterprise Console or Omnibus) specified in the exported XML definition of the situation

Diagnosing The Problem

Just check the default kuiras1_<timestamp>-01.log and the exported XML definition file and make sure that the EIF server destination is correct

Resolving The Problem

Often times, the production HUB TEMS server configured to forward the events to few event servers but when you import the situation XML (exported from production server) to development HUB TEMS, you may encounter the error since the development HUB TEMS server may not be configured to forward the events to the same destination server as production HUB TEMS

To resolve the issue edit the export situation XML and correct the event destination server represented by TDST parameter

More information about TDST..


TDST= Optional. Specify one or more EIF receiver destinations to send the event to. You can enter up to five valid destination server IDs, each separated by a comma (,). Valid destinations are defined in the pc_eventdest.xml file.

If no TDST parameter is specified, the EIF event is sent to all default event destinations defined (destination entries with a default="Y" setting) in the event destination configuration file.

Examples:
<SITINFO><![CDATA[SEV=Fatal;~;]]></SITINFO>
<SITINFO><![CDATA[SEV=Critical;TFWD=Y;TDST=1,3;]]></SITINFO>

The EIF event destination configured on the current HUB TEMS server can be found using the below command

tacmd listEventDest

more detail...



http://www.ibm.com/support/knowledgecenter/SSTFXA_6.3.0/com.ibm.itm.doc_6.3/cmdref/listevent.htm

[{"Product":{"code":"SSZ8F3","label":"IBM Tivoli Monitoring V6"},"Business Unit":{"code":"BU004","label":"Hybrid Cloud"},"Component":"ITM Tivoli Enterprise Mgmt Server V6","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"All Editions"}]

Document Information

Modified date:
17 June 2018

UID

swg21499509