Troubleshooting
Problem
Tableau Desktop cannot connect to a Vertica Database
Symptom
You install Tableau Desktop for Platform Analytics 8.0, open the application and try to connect to a existing Vertica Database by clicking "Connect to Data". You specify the Vertica Connection parameters, press OK to proceed but meet the error: "An error occurred while communicating with data source. The drivers necessary to connect to this database server are not properly installed."
[{"Product":{"code":"SSJSMF","label":"Platform Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSZTRM","label":"IBM Spectrum LSF Analytics Server"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":null,"Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
isg3T1014542