IBM Intelligent Operations Center for Emergency Management V5.1.0.2

After you ensure that prerequisites are in place, install IBM Intelligent Operations Center for Emergency Management.

To install IBM Intelligent Operations Center for Emergency Management:

1. Log on to the anayltics server as the root user.
   Note: The analytics server is the installation server, and you complete the following steps on the installation server as the root user.
2. Create an installation_home directory. For example, create the directory /opt/IBM/em51install to use as your installation_home directory.
3. Download the package to the installation server, and extract the contents of the package to the installation_home directory.
4. Create a user ID for the installation program to use during installation. Complete step 5 to manually create the user ID, or complete step 6 to use scripts to create the user ID.
   Note: This user ID is only used during the installation of IBM Intelligent Operations Center for Emergency Management.
5. To manually create a user ID for the installation program to use during installation, complete the following steps:
   1. On each of the servers in the environment, create a user ID with full sudo permissions that does not require a TTY connection. Add the user to a group named ioc4eminstaller. For example, create a user named ioc4em_install in a group named ioc4eminstaller on each server.
   2. On the installation server, run the ssh-keygen command to generate an SSH key for authentication of the installation user. For example, the following command generates an SSH key that is stored in a file named ioc4em_install_key on the installation server:

      ssh-keygen -t rsa -b 4096 -C "optional_comment" -P "" -f /installation_home/bin/ssh/ioc4em_install_key

   3. On the installation server, run the ssh-copy-id command for each server to add the SSH key to the list of authorized keys for the specified server. In the following example, the SSH key in the /installation_home/bin/ssh/ioc4em_install_key file is added to the authorized key list for the ioc4em_install user on the IBM Intelligent Operations Center for Emergency Management server:

      ssh-copy-id -i /installation_home/bin/ssh/ioc4em_install_key ioc4em_install@em_server_host_name 

   4. Rename the /installation_home/bin/ssh/90_ioc4em_sudoers_template file to 90_ioc4em_sudoers.
   5. Edit the 90_ioc4em_sudoers file and enter the installation user group name between the "at" (@) characters.
   6. Copy the 90_ioc4em_sudoers file to the /etc/sudoers.d directory on all the servers.
6. To use scripts to create a user ID for the installation program to use during installation, complete the following steps:
   1. Go to the /installation_home/bin/ssh directory.
   2. Run the s1_createSSHKey.sh command to generate an SSH key for authentication of the installation user:

      ./s1_createSSHKey.sh

      The generated key is copied to the /installation_home/bin/ssh/s2_createInstallUser.sh script.
   3. Run the s2_createInstallUser.sh command to create the installation user on the installation server:

      ./s2_createInstallUser.sh

      The SSH key is added to the list of authorized keys for the installation user on the installation server, and the updated 90_ioc4em_sudoers file is copied to the /etc/sudoers.d directory.
   4. Copy the /installation_home/bin/ssh/s2_createInstallUser.sh script to each of the remaining servers, and run the script on each server to create the installation user. On each server, the SSH key is added to the list of authorized keys for the installation user, and the updated 90_ioc4em_sudoers file is copied to the /etc/sudoers.d directory.
7. Copy the license file em_license.json to the /installation_home/applications/em51/ioc4em/ directory.
8. Update the /installation_home/cfg/ioc4em.install.properties file to reflect your IBM Intelligent Operations Center for Emergency Management environment. For example:

   ioc4em.install.group = ioc4eminstaller
   ioc4em.install.key = ioc4em_install_rsa
   ioc4em.install.passphrase =   
   ioc4em.license.file = em_license.json 
   ihs.server.hostname = web_server_hostname
   ihs.server.ip = web_server_ip
   ioc4em.external.hostname = public_web_hostname
   ioc4em.external.ip = public_web_ip_address

   Note: If your environment does not have an external host name, then set the value of the ioc4em.external.hostname property to be the same as the value of the ihs.server.hostname property. Similarly, set the value of the ioc4em.external.ip property to be the same as the value of the ihs.server.ip property.
9. Optional: Start a screen session.
10. Change to the /installation_home/bin directory and run the installation program by running the following command:

    ./installEmergencyManagement.sh

11. Tune the KPI refresh interval frequency, which is controlled by the system property KpiReadRefreshRate. The default refresh interval is 30 minutes.

From the emergency management web client, you can configure alerts to be displayed in the emergency management client.

• To access the Alert Mapping view in the emergency management web client, go to Administration > Emergency Management > Alert Mapping.
• Mapping a data source to an alert type
  1. In the Alert Mapping view, click Create.
  2. Select values for the following fields on the Source to Type Mapping tab:

     Data Source

     The data source to map.

     Alert Type

     The alert type to map the data source to. The alert type is configured in the emergency management client.

     Data Group

     The data group that is selected determines the users who can access the alerts in the emergency management client.

  3. On the Field Mapping tab, map the alert fields to data source properties.

     Title

     Select a property to map to the alert title and subject.

     Description

     Select a property to map to the alert description field.

     Author

     Select a property to map to the alert author field.

     Location

     Select a property to map to the alert location field. For example, for a video analytic alerts data source, select the AREA property or the CAMERA_NAME property. The alert location field in the emergency management client displays the property value, and the hover help displays the latitude and longitude coordinates.

     Priority

     Select a property to map to the alert priority. The property value must always be an integer. The emergency management client maps the integer value to a range that determines the priority description and color; for example, green for a low priority alert.

• Deleting alert mappings
  1. In the Alert Mapping view, select an alert mapping.
  2. Click Delete.
• Viewing statistics for alerts
  1. In the Alert Mapping view, select an alert mapping.
  2. Go to the Statistics tab to view information about processed alerts.

Select asset properties from imported data sources to track as KPIs. The results can be viewed in resource reports.

To create KPIs from data source properties:

1. Create or edit the data source.
2. On the Resources tab, click Add resource property and select a property from the data source to track as a KPI. You can add as many properties as needed.
3. To define ranges for the KPI values, click Add New Default Range or click Add Existing Default Ranges.
4. To generate KPIs, click Generate KPI. If you need to delete or change a KPI, click Delete KPI.