IBM Security Identity Adapter 7.1.14 for Siebel JDB - Release notes

IBM Security Identity Adapter 7.1.14 for Siebel JDB is available. Compatibility, installation, and other getting-started issues are addressed.





Adapter Features and Purpose

License Agreement

Contents of this Release

Installation and Configuration Notes

Customizing or Extending Adapter Features

Supported Configurations



These Release Notes contain information for the following products that was not available when the IBM Security Identity Server manuals were printed:

·         Siebel JDB Installation and Configuration Guide


Adapter Features and Purpose

The IBM Security Identity Adapter for Siebel JDB is designed to create and manage accounts on the Siebel Application. The adapter runs in "agentless" mode and communicates using Java Database Connectivity (JDBC) and JDB to the systems being managed.

IBM recommends the installation of this adapter (and the prerequisite IBM Security Directory Integrator, previously known as IBM Tivoli Directory Integrator) on each node of IBM Security Identity Server WAS cluster. A single copy of the adapter can handle multiple IBM Security Identity Server Services. The deployment configuration is based, in part, on the topology of your network domain, but the primary factor is the planned structure of your IBM Security Identity Server Provisioning Policies and Approval Workflow process. Please refer the IBM Knowledge Centre for a discussion of these topics.


IBM Security Identity Server adapters are powerful tools that require Administrator Level authority. Adapters operate much like a human system administrator, creating accounts, permissions and home directories. Operations requested from IBM Security Identity Server will fail if the adapter is not given sufficient authority to perform the requested task. IBM recommends that this adapter run with administrative (root) permissions.


Service Groups Management

IBM Security Identity Server has the ability to manage service groups. By service groups, IBM Security Identity Server is referring to any logical entity that can group accounts together on the managed resource.

Managing service groups implies the following:

·                     Create service groups on the managed resource.

·                     Modify attribute of a service group.

·                     Delete a service group.

Note: that service group name change is not supported in IBM Security Identity Server releases.

The IBM Security Identity Adapter for Siebel JDB does not support service groups management.

 License Agreement


Review and agree to the terms of the IBM Security Identity Adapter License prior to using this product.

The license can be viewed from the "license" folder included in the product package.


Contents of this Release

Adapter Version



Build Date

2017 May 03 05.41.30

Adapter Version


Component Versions

Adapter build:



Dispatcher:  7.0.32 or higher ( packaged separately)


The following guides are available in the IBM Knowledge Centre 

·         IBM Security Identity Adapter for Siebel JDB Installation and Configuration Guide

·         IBM Security Identity Adapter for Siebel JDB Users Guide

New Features

Enhancement # (FITS)



Items included in current release(7.1.14)

RTC 155021

US - As a Siebel adapter developer, I need to ensure my adapter works with the latest Siebel version CRM 16


Items included in 7.1.13 release

RTC 151786

Add Support for Identity Governance and Intelligence (IGI) v5.2.2


This adapter is now designed for use with IBM Security Identity Manager,

Privileged Identity Manager, and Identity Governance and Intelligence.


Items included in 7.0.12 release

  26903 (14298)

Tivoli Identity Manager adapter for Siebel - attribute size limit too small


Items included in 7.0.11 release


Initial Release

Closed Issues



PMR# / Description


Items included in 7.1.14 release







Items included in 7.1.13 release






Items included in 7.0.12 release






Items included in 7.0.11 release

Initial Release

Known Issues



PMR# / Description






Modifying Employee Organization Attribute

Employee Organization must not be modified when adding a new organization. This is applicable to Users only. Siebel does not support Organization modification for a User.




Deleting "Employee Organization" Codes

Deletion of all values of "Employee Organization" attribute is not supported on the Siebel application but the Siebel API used by the adapter allows it.


Workaround:  Keep at least one organization associated with User/Employee account. Use a manual procedure or enforce the constraint using an IBM Security Identity Server Provisioning Policy.




Deleting "Non-Primary Position" Codes

Deletion of non-primary position of an employee results into failure of next requests for the same user.  This is a Siebel API issue and ticket is opened with Siebel. Siebel is working on the fix. To avoid this error, prior versions of the Siebel connector (5.0.1002 LA version) did not allow position deletes. This current version now allows position deletes - but it will give error until the time the Siebel provides the fix and is applied on the Siebel resource.


Workaround:  If non-primary position for employee is deleted and the next transaction for the user fails, retry the transaction or restart the adapter Dispatcher.


Windows Platform Only

This adapter installs into IBM Security Directory Integrator and may be installed only on Windows due to restrictions in the Siebel libraries.

Known Limitations



PMR# / Description


 PMR 54790,999,744

Siebel group data contains special characters \\ which results to fail the recon due to \ slash consider escape character.

Support data recon creates problem if Siebel group contains special character as \\. The JNDI API used by the ISIM server code is not able to handle this correctly.


Installation and Configuration Notes

See the IBM Security Identity Adapter for Siebel JDB Installation Guide for detailed instructions.

Corrections to Installation Guide
The following corrections to the Installation Guide apply to this release:

Language package installation

The adapters use a separate language package from the IBM Security Identity Server.  See the IBM Security Identity Server library and search for information about installing the adapter language pack.


Configuration Notes
The following configuration notes apply to this release:

PMR 42239,7TD,000 - Modify siebel search AL so custom attributes work in filtered search 


To allow custom attributes in filter search follow either of these steps -

1. Open the AL in text editor. Create an output map entry manually for the custom attribute. It will look like this

<AttributeMap name="Output">




             <Name>ADP USER FLag</Name>





2. a. Open the search AL in TDI.

    b. For search AL for the required connector (connector used for user recon), change the connector mode from iterator to delta. Now the output map should be available and editable.

                c. Now create mapping for the custom attribute in output map. Save the AL.

   d. Now again change the connector mode from delta to iterator. Ensure that the custom attribute mapping also exist in input map as                    

       before. Save the AL.

                e. Open AL in text editor and confirm that the custom attribute exist in both input as well as output map.


 Now try the filter recon with custom attributes using this modified AL.


Customizing or Extending Adapter Features

IBM Security Identity Server adapters can be customized and/or extended. The type and method of this customization may vary from adapter to adapter.

Getting Started

Customizing and extending adapters requires a number of additional skills. The developer must be familiar with the following concepts and skills prior to beginning the modifications:

·         IBM Security Identity Server administration

·         IBM Security Directory Integrator management

·         IBM Security Directory Integrator assembly line development

·         LDAP schema management

·         Working knowledge of Java scripting language

·         Working knowledge of LDAP object classes and attributes

·         Working knowledge of XML document structure

Note: If the customization requires a new IBM Security Directory Integrator connector, the developer must also be familiar with IBM Security Directory Integrator connector development and working knowledge of Java programming language.

IBM Security Identity Server Resources:

            Check the "Training" section of the IBM Knowledge Centre for links to training, publications, and demos.


IBM Security Directory Integrator Resources:

            Check the "Training" section of the  IBM Tivoli Directory Integrator Support web site for links to training, publications, and demos.


Adapter Development:

Adapter Development Tool 

The Adapter Development Tool, ADT, is a tool used by IBM Security Identity Server customers and consultants to create custom IBM Security Identity Server adapters. It reduces adapter delivery time by about 50% and it helps in the development of custom adapters. The Adapter development tool is available on the IBM Open Process Automation Library (OPAL).

Support for Customized Adapters

The integration to Identity Manager server - "the adapter framework" is supported. However, IBM does not support the customizations, scripts, or other modifications. If you experience a problem with a customized adapter, IBM Support may require the problem to be demonstrated on the GA version of the adapter before a PMR is opened.

Supported Configurations

Installation Platform

The IBM Security Identity Adapter for Siebel JDB was built and tested on the following product versions.

Adapter Installation Platform: 

Due to continuous Java security updates that may be applied to your ISIM or PIM servers, the following TDI/SDI releases are the officially supported versions:

Earlier versions of TDI that are still supported may function properly, however to resolve any communication errors, you must upgrade your TDI/SDI releases to the officially supported versions by the adapters.


Managed Resource:

·         Siebel v8.0.0 with Fix Pack 10 or higher

·         Siebel v8.1

·         Siebel v8.1.1 with Fix Pack 5 or higher

·         Siebel v8.2.2

·         Siebel CRM 16


IBM Security Identity Manager:

IBM Security Identity Manager v7.0

IBM Security Privileged Identity Manager (PIM):

ISPIM v2.0

ISPIM v2.1

Identity Governance and Intelligence (IGI):

IGI v5.2.1

IGI v5.2.2



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End of Release Notes