Fix ID: 4.0.3.008
Publication
Date: 2 November 2018
Online version of the readme file: http://www-933.ibm.com/support/fixcentral
Note: You require an IBM ID and password
to access the link above.
Important: The most
current version of the readme file can always be found online.
Install IDM Web Services Fix Pack
Install IDM Web Services Client (ActiveX Client) Fix Pack
Upgrading latest
Web thin client
Silent install
from the Web Server
Install from the
Web Client machine
Limitations, problems and workarounds
Copyright and trademark
information
Download IDM 4.0.3 Fix Pack 8 for Desktop and Web Services.
This Fix Pack document provides information about IDM Desktop and Web Services 4.0.3 Fix Pack 8. This IDM Fix Pack includes following fixes: See the List of fixes.
Go through IBM FileNet IDM 4.0.3 and Fix Pack system requirements at https://www-304.ibm.com/support/docview.wss?rs=3349&uid=swg27020881.
Important: The hardware and software products NOT mentioned on the Web page are NOT supported with IBM FileNet products. IDM supports the other/third party software till their end-of-support date. The software and hardware support limitations are noted in the release notes.
IDM 4.0.3 documentation Web site: http://www-01.ibm.com/support/docview.wss?rs=3346&uid=swg27009996
Before proceeding with the installation process, view the online version of the readme, if there is any recent update.
A non-admin user on Windows 7, Vista and Windows 8.1 needs to enable "Create Global Objects" to login to IS 4.1.2 onwards.
To enable "Create Global Objects" follow these steps, logging on as an administrator:
1. Go to Control Panel > System and Security > Administrative Tools > Local Security Policy > Local Policies > User Right Assignment.
2. Double-click Create Global Object.
3. In Local Security Setting tab, click Add User or Group and then select the non-admin user.
4. Click Apply and then OK.
For details, visit: https://www-304.ibm.com/support/docview.wss?uid=swg21511839
For Windows 8.1, User Access Controll (UAC) settings needs to be changed as in Windows 7 to enable Create Global Object privilege for Windows 8.1, see the technote, and do the setting as in the technote.
1. Stop all applications running on the workstation.
2. Double-click the downloaded Fix Pack file IDMDesktop403-008.exe.
3.
Restart
the workstation.
The exe is single executable for English and s-English IDM Desktop 4.0.3 Fix Pack 8.
Refer release notes for Registry fix on Windows 7 and issue on Windows 8.1 32-bit: NTVDM or 16-bit support issue.
1.
Stop all applications running
on the Web server.
2. Double-click the downloaded Fix Pack file IDMWebSerivces403-008.exe.
Note: The installer GUI might take time to appear after double-clicking IDMWebSerivces403-008.exe.
The setup program upgrades the current configuration and all Web client download packages.
The exe is single executable for English and non-English IDM Web Services 4.0.3 Fix Pack 8.
This section explains on Web Services client Fix Packs upgrade or installation.
If a Fix Pack contains Web client software changes, the client can be upgraded by downloading and installing the latest thin client from the download option on the home page.
1. Install the
latest IBM FileNet Web Services Fix Pack.
2. From a Web client,
access a Web server that is equipped with the latest Fix Pack.
3. Click the Utilities
button on the Utilities panel.
4. Select the currently installed Web client package,
or if this is a new installation, select any package.
5. Scroll to the bottom of the screen and click Continue
with download.
6. Follow the instructions to complete the download.
7. Locate and run the downloaded file to install the
Web client.
8. Restart the machine.
Then the latest thin client will be upgraded.
It is not necessary to have previously installed a Web client package.
1.
From a Web client, access
a Web server that is equipped with the latest Fix Pack.
2.
Click the Utilities button
on the Utilities panel.
3.
Select the currently
installed Web client package, or if this is a new installation, select any
package.
4.
Scroll to the bottom of
the screen and click Continue with download.
5.
Follow the instructions
to complete the download.
6.
Locate and run the
downloaded file to install the Web client.
7.
Restart the machine.
Content Services configuration: ODBC connection being created using odbcad32.exe. To create an ODBC connection on 64-bit machine using 32-bit odbcad32.exe, do the following steps:
1. Open C:\Windows\SysWOW64\odbcad32.exe.
2. Create an ODBC connection in this application.
3. Log in to IDM.
The installed Fix Pack cannot be uninstalled.
There is a known issue with Smart card prompt that is seen when opening Microsoft Word. See the detail and other know issues and workarounds in Release notes at http://www-01.ibm.com/support/docview.wss?rs=3346&uid=swg27009996
The following abbreviations are used:
ecmdb # - ECM Database Number
DT - IDM Desktop
WS - Web Services
IS - Image Services
CS - Content Services
The following table list the
product fixes in this Fix Pack.
ecmdb #
|
APAR #
|
Affects
|
Area
|
Lib
|
Description
|
| 0091557 |
PJ44750 | DTWS | IDM Viewer | IS | IDM crashes while using two monitors to display images |
| 1207056 | PJ44219 | DTWS | IDM Viewer | IS | IDM Viewer 4.0.3 crashes when Acrobat Reader DC is installed |
| 1207652 | PJ44361 | DTWS | IDM Viewer | IS | Certain TIFF files are displayed completely black |
| 0092298 | PJ44937 | DTWS | IDM Configure | IS | IDM Local Cache cleaning depends upon the value for maximum cached documents (K) |
| 0094601 | PJ45516 | WS | IDM Viewer, Browser | IS | Windows 10 PC - Unable to display PDF documents in IDM Viewer using Internet Explorer |
ecmdb #
|
APAR #
|
Affects
|
Area
|
Lib
|
Description
|
| 1205116 |
PJ43752 | DTWS | IDM Explorer | - | Explorer.exe was consuming more than 30% of CPU after upgrading or installing FileNet IDM 4.0.3.5. |
| 1204294 | PJ43012 | WS | IDM Viewer | - | Internet Explorer 11 issue on IDM Viewer 4.0.3.6, when user logged into SSO and modified docview.asp. |
| 1205142 | PJ43788 | DT | QMaint | IS | fnQMaint was not maximizing properly to fit the complete screen. |
| 1202680 | PJ43414 | DTWS | Upgrade | - | PIXLZWN.dll was not getting updated by the IDM 4.0.3 Fix Packs (FP6). |
| 1202284 | PJ43360 | DTWS | IDM Viewer | IS | Tiff color image quality was very poor. |
| 1199875 | PJ43104 | DTWS | COM Objects | - | Customer got FNNTSVN crashing in COM+ environment. |
| 1199670 | PJ43296 | DT | Installation | - | During installation, this issue occurred when wrong System Path is set to string type (REG_SZ), variables like %ISTK_PATH%. |
| 1168719 | PJ43727 | WS | Logon | - | User was able to access IDM Web Services using few passwords but not allowed to login using custom application (ServerNoOptUIMode). |
ecmdb #
|
APAR #
|
Affects
|
Area
|
Lib
|
Description
|
| 1184129 |
PJ42399 | DT |
Logon IDM toolkit |
IS | IDM toolkit 4.0.3 performance for custom application was significantly weaker than IDM 4.0.2. |
| 1187816 | PJ42400 | WS |
IDM Viewer |
IS | Workflow Applets were not opening after applying IDMWS 4.0.3 fix pack 5. |
| 1190484 | PJ42467 | DTWS |
IDM Viewer |
IS | IDM Viewer Control was leaking event handles. |
| 1197178 | PJ42688 | WS |
IDM Viewer, Browser |
IS | IDM Viewer inside Internet explorer crashes after navigating to the security tab of an annotation. |
| 1197181 | PJ42689 | WS |
Printing, Browser |
IS | Issue with printing from Internet explorer 11 after navigating to the security tab of an annotation. |
| 1197794 | PJ42940 | DT |
Explorer, Folder |
CS | Copying one folder structure from one location to another causes issues. |
| 1198040 | PJ42818 | WS |
Outlook |
- | fnviewer shows message: "Please enter an offset between -96 and 96" every time an Outlook msg file is displayed. |
| 1198405 | PJ42707 | WS |
Installation |
- | After installing IDM 4.0.3 fix pack 5, IDM web viewer causes path or DOS command failures. |
| 1198485 | PJ42939 | DT |
IDM Viewer |
IS | Explorer gets crashed when performing quick clicking on IDM Viewer window. |
ecmdb #
|
APAR #
|
Affects
|
Area
|
Lib
|
Description
|
| 1165913 | PJ41432 | WS |
IDM Viewer |
IS | A PDF file did not open or display in IDM Viewer, if an ampersand (&) character existed in the file name. |
| 1166058 |
PJ41435 | DT |
Explorer |
ALL | The folder opening performed slow in Content Services library on Windows 7 on 64-bit operating system. |
| 1167543 | PJ41623 | WS |
Find |
ALL | Saved Searches did not display properly that are linked directly to the ASP link URL. |
| 1168069 | PJ41655 | DTWS |
IDM Viewer |
ALL | PDF with a certain Byte Order Mark (BOM) could not be displayed in IDM Viewer. |
| 1168898 | PJ41708 | DTWS |
IDM Viewer |
ALL | Internet Explorer crashed when user magnified the images in IDM Viewer, while multiple images were opened. |
| 1168982 | PJ41713 | DTWS |
IDM Viewer |
IS | The certain COLD documents were not displayed correctly in IDM Viewer. |
| 1169022 | PJ41716 | WS |
Installation |
- | IDM Viewer could not be upgraded from fix pack under non-default path. |
| 1169559 | PJ41738 | DTWS |
IDM Configure |
- | IDM Configure Application File Extension was not working when using registered application. |
| 1169614 | PJ41743 | DTWS |
Email |
ALL | Time in email header was not taking account for Daylight savings. |
| 1170998 | PJ41830 | DTWS |
IDM Viewer |
- | IDM Viewer failed to display a multiple document TIFF if the documents have mixed resolution. The fix requires a new registry key entry under DisplayOCX folder. Follow the steps mentioned in the release notes (Known issues in IDM 4.0.3 Fix Pack 5) to manually enter new registry key. |
| 1172371 | - |
DT |
Installation |
- | After doing a custom install and installing Fix Pack, explorer integration got automatically enabled. |
| 1172935 | PJ42091 | DTWS |
IDM Viewer |
ALL | Scroll up and down feature did not work within IDM Desktop or Web Services window. |
| 1175419 | PJ42036 | DT |
Installation |
- | Silent Installation of IDM 403 Fix Pack 4 popped up a Microsoft Windows box that could not be suppressed. |
| 1177498 | PJ42104 | WS |
Installation |
- | IDMWS 4.0.3 Fix Pack did not have an option to change the installation path, always installed in default path. |
ecmdb #
|
APAR #
|
Affects
|
Area
|
Lib
|
Description
|
| 1120430 | - | DTWS |
IDM Viewer |
ALL | Outside In viewer does not render form control (radio button option, list box etc.) in Microsoft Office documents. |
| 1136488
|
PJ40733 | DTWS |
IDM Viewer |
ALL | The inserted image in Microsoft Word document is not visible correctly in IDM Viewer. |
| 1144650 | PJ40840 | DT |
IDM Viewer
|
ALL | In IDM Desktop (JA), Japanese character insertion using IME always appends at the end of the string on the stamp annotation. |
| 1157207 | PJ41514 | DTWS |
IDM Viewer |
IS | The COLD document is not visible properly in IDM Viewer if the font "Bit stream Prestige 12 Roman" is absent. |
| 1157639 | PJ41513 | DTWS |
IDM Viewer |
ALL | The zip format file name is not displayed properly in IDM Viewer. |
ecmdb #
|
APAR #
|
Affects
|
Area
|
Lib
|
Description
|
| 0981366 | PJ39923 | DT |
Application Integration |
IS | User cannot attach a multi-paged TIFF image file to Outlook 2010. |
| 1123000
|
PJ40413
|
DT |
Logon |
IS | IS library Login session does not terminate correctly. |
| 1125715 | PJ40470 | DTWS |
Logon
|
IS | When user sets delete cache on IDM Desktop Logoff, it was not working and files were still there in the cache folder. |
| 1133686
|
PJ40642 | DT |
Explorer |
ALL | IBM FileNet Neighborhood does not show large number of contents. |
| 1137401 | PJ40706 | DT |
IDM Find |
IS | After restarting of IS server, IDM shows error: INX_find_DIRs(), is failing with hr =2147156450 (15,18,9) if query set to F_DOCNUMBER > |
ecmdb #
|
APAR #
|
Affects
|
Area
|
Lib
|
Description
|
| 978687 | PJ39725 | DT |
IDM Viewer |
ALL | IDM Desktop thick client Viewer were not rendering MS Word tables correctly where the cells were pasted from MS Excel. |
| 979099
|
PJ39745
|
DTWS |
IDM Viewer |
ALL | MS Excel check box control was shown incorrectly as unchecked when displayed in IDM Viewer. |
| 979610 | PJ40184 | WS |
Logon
|
IS | IDM Web Services allowed user log in without changing password after Admin reset password on IS server. |
| 979946
|
PJ39788 | DT |
IDM Viewer |
All | Refreshing magnifier in IDM Desktop was not working. |
| 980422 | PJ40098 | DTWS |
Folder |
CS | Folders were not visible on 64-bit environment, reference: PMR 75370,999,000. |
| 985421 | PJ39873 | DTWS |
IDM Viewer |
ALL | IDM Viewer was not supporting LZW coded 32-bit color depth TIF Files.
|
| 985546 | PJ40000 | DT |
IDM Viewer |
ALL | User was unable to delete annotations using IDM Desktop 4.0.3. |
| 987736 | - | DTWS |
FNQmaint |
ALL | Queue Maintenance was crashing while editing a decimal field entry. |
|
ecmdb # |
APAR # |
Affects |
Area |
Lib |
Description |
| 946308 | - |
DTWS |
Explorer |
ALL | In folder's context menu, user could not copy a file and right-click to paste in any FileNet folder. |
| 947679
|
PJ38828
|
DT |
ADO |
CS | Custom IDM application uses IDMObjects.SessionManager and FNDBProvider to query Content Services, on ADODB a run-time exception is thrown. |
| 953342 | PJ38894 | DTWS |
Document Properties
|
CS | After changing CVL values, update to the document property values for existing items did not persist. |
| 956573
|
- |
DTWS |
Help |
All | Documentation (Developers help) on PromptUser for Adobe Acrobat Reader updated.
|
| 957635 | PJ38951 | WS |
IDM Viewer COLD document |
IS | COLD documents were truncated in the IDM Viewer window.
|
| 960341 | PJ39033 | DTWS |
Log on |
CS | Custom application was working in CS 5.2 with IDMWS 3.3. While upgrading to CS 5.5 with IDMWS 4.0.2, the Active Group did not appear to take in the server logon.
|
| 961725 | PJ39146 | WS |
IDM Viewer |
IS | At session time out, user was unable to retrieve documents in IDM Viewer. |
| 965083 | PJ39428 | DTWS |
IDM Viewer |
ALL | The source image document with 11x17 or larger size (tiff image) in IDM Viewer was not getting printed properly on 11x17 sized paper. |
| 969215 | PJ39533 | DT |
Document |
IS | IDM Desktop 4.0.3 failed to display image document ID greater than 2147483647. |
| 969768 | PJ39439 | DT |
IDM Viewer |
ALL | IDM Desktop 4.0.3 on 64-bit Windows 7 operating system crashed for non-administrator user. |
| 969917 | PJ39427 | WS |
IDM Viewer |
IS | User could not view multi page Report Manager statements via IDM Web Services. |
| 971623 | PJ39577 | DTWS |
QMaint |
IS | In FnQMaint report, there was no count of the items in the queue. |
| 971707 | PJ39460 | DT |
IDM Find: German |
ALL | In IDM German language, IDM Find did not work when using multiple filter conditions. |
For information about contacting customer support:
1. Navigate to the Information Management support page here: www.ibm.com/software/data/support
2. Select the appropriate IBM FileNet product from the "Select a category" list.
3. From the Product Support page, click Flash 8 Oct. 2007: How to get support for IBM FileNet products.
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|
Date |
Description of change |
|
2 November 2018 |
Initial document for
Fix Pack 8.
|