IBM Support

System Link fails with the error 'There was an internal application problem'

Troubleshooting


Problem

At the end of running a System Link a window with the message 'There was an internal application problem. Try to save your work and exit the application'

Symptom

Planningerrorlog.csv shows.


|length error: u_AssignBlocksToCubes~| hcubeblockvv=.cubes </.hcubeblocks~|u_AssignBlocksToCubes[4]~; JCE Error Log:

Error window & JCE*.tmp file shows


Error message:
length error: u_AssignBlocksToCubes
hcubeblockvv=.cubes </.hcubeblocks
u_AssignBlocksToCubes[4]
Last cd error (cder): 0 0

Exceptions:
0 E Error: length error: u_AssignBlocksToCubes[4] 2009 11 25 14 43 55.171
Stack:
u_AssignBlocksToCubes[4] hcubeblockvv=.cubes </. hcubeblocks
IModelEdit_LoadData[8] cubes=.CubesWithNodeList
IModelEdit_LoadData[0] 1 IModelEdit_LoadData y
IModelEdit_Load[1] checkrx IModelEdit_LoadData EMPTY_GUID_LIST
IModelLinkSource_Load_1067_[4] IModelEdit_Load ''
invoke[5] if. ('AllowInterface' , loc)~ m do.
Load_IModelLinkSource_[0] :
[{"Product":{"code":"SS9S5U","label":"Cognos 8 Planning"},"Business Unit":{"code":"BU053","label":"Cloud \u0026 Data Platform"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Product":{"code":"SSPN2D","label":"Cognos Planning"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Contributor","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.4","Edition":"","Line of Business":{"code":"LOB76","label":"Data Platform"}}]

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Document Information

More support for:
Cognos 8 Planning

Software version:
8.4

Operating system(s):
Windows

Document number:
132661

Modified date:
09 May 2025

UID

swg21412592