Troubleshooting
Problem
A System Error is displayed when using a third-party certificate Active in the Local Management Interface (LMI) of the QRadar Network Security (XGS) appliance.
Symptom
A System Error with the text
Unable to load /lmi_ssl_certificate/xxxx status:405 is reported in the LMI of the XGS appliance, as shown in the screen capture below:
[{"Product":{"code":"SSFSVP","label":"IBM QRadar Network Security"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"Local Management Interface (LMI)","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.4","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSHLHV","label":"IBM Security Network Protection"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Local Management Interface (LMI)","Platform":[{"code":"PF009","label":"Firmware"}],"Version":"5.3.2;5.3.3","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
24 January 2021
UID
swg21963516