IBM Support

Syntax error near unexpected token '(' & command not found errors when installing Sterling File Gateway with Oracle RAC

Troubleshooting


Problem

Syntax error near unexpected token '(' & command not found errors when installing Sterling File Gateway with Oracle RAC

Symptom

Syntax error near unexpected token '(' and command not found errors are displayed while running InstallService.sh (on UNIX)\InstallService.cmd (on Windows) to install Sterling File Gateway with Oracle RAC URL in jdbc.properties.
This issue may also be found when you run InstallService.sh to install other .jar files.

Error Message

<install_dir>/properties/sandbox.cfg: line 285: syntax error near unexpected token `('
<install_dir>/properties/sandbox.cfg: line 285: `ORACLE_JDBC_URL=jdbc:oracle:thin:@(DESCRIPTION=(ADDRESS_LIST=(FAILOVER=ON)(LOAD_BAL ANCE=ON)(ADDRESS=(PROTOCOL=TCP)(HOST=<HOST_IP>)(PORT=<PORT>))(ADDRESS=(PROTOCOL=TCP )(HOST=<HOST_IP>)(PORT=<PORT>)))(CONNECT_DATA = (SERVER = DEDICATED)(SERVICE_NAME = <SERVICE_NAME>)))'
Error '1' reading
<install_dir>/bin/ServiceInstaller.sh: line 102: pleaseExit: command not found
Check for pre-patch installation updates
Exploding <install_dir>/packages/filegateway_2_0_5003.jar...   Done.
Exploding <install_dir>/installed_data/filegateway/components/fg_ie_2.0.jar. ..   Done.
Preinstall copying: <install_dir>/installed_data/filegateway/preinstallfiles/jar/filegateway/
2_0/filegaeway.jar
                   to: <install_dir>/jar/filegateway/2_0/filegateway.jar
Updating Java Security jars and providers...
Updating JDK directories...
Updating JDK providers...
Loading: <install_dir>/properties/sandbox.cfg
Overriding install matrix properties using matrix.properties from: <install_dir>/jar/woodstock_override.jar

[{"Product":{"code":"SS3JSW","label":"IBM Sterling B2B Integrator"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

To view more of this document

This document has the abstract of a technical article that is available to authorized users once you have logged on. Please use the link to actual document below to access the full document. You will be asked to log on if you are not already logged in. After log in, if you do not have the right authorization for this document, there will be instructions on what to do next.

Historical Number

NFX8629

Document Information

More support for:
IBM Sterling B2B Integrator

Software version:
All

Document number:
189607

Modified date:
11 February 2020

UID

swg21558198

Manage My Notification Subscriptions