Troubleshooting
Problem
While running an update on a users web mode desktop GUI using IBM Rational Synergy the user receives an error "Warning: Cannot run program "attrib":CreateProcess error=5,Access is denied." The user's work area is not updated.
Symptom
The following error is displayed:
"Warning: Cannot run program "attrib": CreateProcess error=5, Access is denied."
[{"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"General Information","Platform":[{"code":"PF033","label":"Windows"}],"Version":"6.5;7.1;7.2","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
More support for:
Rational Synergy
Software version:
6.5, 7.1, 7.2
Operating system(s):
Windows
Document number:
163357
Modified date:
22 December 2020
UID
swg21504543
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