IBM Support

Symphony file load is not yet started - multiple causes

Troubleshooting


Problem

The plan mirror feature gets stuck and will not copy the plan to the database.

Symptom

Within the CHECKSYNC joblog, at the command line for JnextPlan, or at the command line for 'planman resync', the following message is repeated:

AWSJCL070I Symphony file load is not yet started
The SystemOut.log (9.4) or messages.log (9.5+) may have the following message repeated:

"AWSDEC007I Attempt to open non-events file."
or
PlanUpdatePro E An internal error has occurred.  AWSBDY102E An internal error has occurred. The program cannot access the mailbox or ftbox common area in memory. The pointer to the mailbox common area is NULL or the area is not initialized.

Document Location

Worldwide

[{"Type":"MASTER","Line of Business":{"code":"LOB77","label":"Automation Platform"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSGSPN","label":"IBM Workload Scheduler"},"ARM Category":[{"code":"a8m0z000000GnvWAAS","label":"Troubleshooting-\u003EMirroring"}],"ARM Case Number":"TS013534513","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"}],"Version":"10.1.0;9.4.0;9.5.0"}]

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Document Information

Modified date:
06 July 2023

UID

ibm17010259