Troubleshooting
Problem
Symphony client cannot connect to the Session Director (SD) with System Error "Transport endpoint not connected" when submitting parent child jobs
Symptom
The Symphony client cannot connect to the grid and it will report the following error in the client log:
api.sims611m2.log:2015-07-21 19:05:33.700 GMT ERROR [28191:140048830412576] api.base.PhysicalConnection - Domain <SOAM>: Unable to contact the IBM Platform Symphony system at "sims611m.eng.platformlab.ibm.com:7874". It is likely that there is either a network problem or the SOA Middleware is not running. Ensure that the SOA Middleware services have been started. It is also possible that the session manager servicing this application has exceeded its number of client and service connections and has rejected the client connection. Check the session manager log to confirm this issue and try connecting again at a later time when the session manager is not as busy. Additional Details: system error code <107>, system error description <Transport endpoint is not connected>. {(0x86004e74:1, 6, 20084)@(PhysicalConnection.cpp : 787)}
[{"Product":{"code":"SSGSMK","label":"Platform Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"Version Independent","Edition":"Advanced;Standard","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSZUMP","label":"IBM Spectrum Symphony"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":null,"Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
17 June 2018
UID
isg3T1023098