IBM Support

Support pages help links in MaaS360 portal

Release Notes


Abstract

Support pages help links in MaaS360 portal

Content

With continuous enhancement on user experience, MaaS360 revamps Help links in the portal main page to include Popular Support Pages and Primary Support Pages. These support pages enable quick and easy access to MaaS360 product information that you are looking for.

MaaS360 Popular and Primary Support pages

The following support pages are accessible from within MaaS360 portal Help links.

Popular Support Pages IBM Knowledge Center for MaaS360
iOS Enrollment Guide
Android Enrollment Guide
Windows 10 Enrollment Guide
  • Browser-based enrollment.
  • Device-based enrollment.
Apple MDM Certificate Configuration Certificate configuration procedure.
Apple Device Enrollment Program (DEP)
Apple Volume Purchase Program (VPP)
Cloud Extender Installation Guide

Creating Users and Groups

Primary Support Pages IBM MaaS360 documentation in Knowledge Center, developerWorks, and product videos
IBM Knowledge Center Home Page
  • Includes documentation about IBM MaaS360 Mobile Device Management.
  • One stop point to get information about how to install, maintain, and use MaaS360. 
Getting Started Video (English) Includes quick 30 minutes video to get you start with configuring MaaS360.
Training Videos (English) The IBM Security Learning academy includes wide range of IBM MaaS360 ‘How DO I’ videos that range from MaaS360 Platform, Cloud Extender, Devices, and On-Prem to SaaS Migration.
New Releases and Features Directs to IBM developerWorks. Includes documentation on MaaS360 release announcements on new features, enhancements, and defect fixes.
Contact Support Directs to IBM MaaS360 support page. You can contact IBM MaaS360 customer support team by chat, email, or phone.

 

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Document Information

Modified date:
09 November 2018

UID

ibm10739677