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Summarization and Pruning agent is unable to connect to warehouse database

Troubleshooting


Problem

Invalid connection error during Summarization and Pruning agent connection to warehouse database

Symptom

The default error trace of Summarization and Pruning agent Java log shows the problem

== 14 t=Thread-5 Connecting to the warehouse database at (jdbc:oracle:thin:@<hostname>:1522:ITMDEV) using (oracle.jdbc.driver.OracleDriver)
== 15 t=Thread-5 Loading driver: (oracle.jdbc.driver.OracleDriver)
== 16 t=Thread-5 Attempting connection with URL: (jdbc:oracle:thin:@<hostname>:1522:ITMDEV) user: (itmuser)
== 17 t=Thread-5 JDBC Driver Name: Oracle JDBC driver
== 18 t=Thread-5 JDBC Driver Version: 11.2.0.4.0
== 19 t=Thread-5 For connection: (con1) dbProdName: (ORACLE) dbType: (2)
== 20 t=Thread-5 For manager: (mgr1) created connection: (con1)
== 21 t=Thread-5 Loading driver: (oracle.jdbc.driver.OracleDriver)
== 22 t=Thread-5 Attempting connection with URL: (jdbc:oracle:thin:@<hostname>:1522:ITMDEV) user: (IBM_TRAM)
== 23 t=Thread-5 SQLException occurred. SQL State = 72000, SQL Error Code = 1017
== 24 t=Thread-5 java.sql.SQLException: ORA-01017: invalid username/password; logon denied

[{"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ITM Tivoli DataWareHouse V2","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All Versions","Edition":"","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]

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Document Information

Modified date:
10 July 2024

UID

swg21966916

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