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Summarization and Pruning agent (S&P) unable to connect to warehouse database

Troubleshooting


Problem

Invalid connection error during S&P agent connection to warehouse database.  Received SQLException occured. SQL State = 72000 , SQL Error Code = 1017

Symptom

The below trace log shown in S&P agent log with default ERROR trace
== 14 t=Thread-5 Connecting to the warehouse database at (jdbc:oracle:thin:@<hostname>:1522:ITMDEV) using (oracle.jdbc.driver.OracleDriver)
== 15 t=Thread-5 Loading driver : (oracle.jdbc.driver.OracleDriver)
== 16 t=Thread-5 Attempting connection with URL : (jdbc:oracle:thin:@<hostname>:1522:ITMDEV) user : (itmuser)
== 17 t=Thread-5 JDBC Driver Name: Oracle JDBC driver
== 18 t=Thread-5 JDBC Driver Version: 11.2.0.4.0
== 19 t=Thread-5 For connection: (con1) dbProdName: (ORACLE) dbType: (2)
== 20 t=Thread-5 For manager: (mgr1) created connection: (con1)
== 21 t=Thread-5 Loading driver : (oracle.jdbc.driver.OracleDriver)

== 22 t=Thread-5 Attempting connection with URL : (jdbc:oracle:thin:@<hostname>:1522:ITMDEV) user : (IBM_TRAM)
== 23 t=Thread-5 SQLException occured. SQL State = 72000 , SQL Error Code = 1017
== 24 t=Thread-5 java.sql.SQLException: ORA-01017: invalid username/password; logon denied

[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSTFXA","label":"Tivoli Monitoring"},"Component":"","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF016","label":"Linux"},{"code":"PF033","label":"Windows"}],"Version":"All Versions","Edition":"All editions","Line of Business":{"code":"LOB67","label":"IT Automation \u0026 App Modernization"}}]

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Document Information

Modified date:
10 July 2024

UID

ibm10717995

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