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Successful installation is reported after profile creation failure

Troubleshooting


Problem

If the profile creation step fails during a custom installation, the failure is not recognized by Installation Manager, which reports a successful installation. This problem occurs only on Windows platforms.

Symptom

The failure of the profile creation step is indicated in the profile creation log. For example, you might see the following error:

INSTCONFFAILED: Profile augmentation failed.

Environment

This note applies to IBM Business Process Manager Advanced - Process Server, IBM Business Monitor, and WebSphere Enterprise Service Bus.

Resolving The Problem

Check the profile creation log, which is located in the <installroot>/logs/manageprofiles directory to determine the cause of the error. Then, complete one of the following steps:

  • Delete the profile that contains the error. Then, use the manageprofiles command or the Profile Management Tool to create a new profile.

  • Install the product with a custom installation, but do not create a profile. Then, after installation, use the manageprofiles command or the Profile Management Tool to create the profile.

[{"Product":{"code":"SSFTN5","label":"IBM Business Process Manager Advanced"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"Installation \/ Configuration","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SS7NQD","label":"IBM Business Monitor"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB36","label":"IBM Automation"}},{"Product":{"code":"SS7J6S","label":"WebSphere Enterprise Service Bus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"General","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.5","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
15 June 2018

UID

swg21499913

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