Troubleshooting
Problem
The system may reboot with a STOP 1E error message.
Resolving The Problem
Source
RETAIN tip: H185690
Issue
The system may reboot with a STOP 1E error message.
Affected configurations
The system may be any of the following IBM servers:
- System x3800, type 8866, any model
- System x3850, type 8864, any model
- System x3950 E, type 8879, any model
- System x3950, type 8878, any model
This tip is not option specific.
The system is configured with at least one of the following:
- Microsoft Windows 2000 Advanced Server, any service pack
- Microsoft Windows 2000 Datacenter Server, any service pack
- Microsoft Windows 2000 Server, any service pack
- Microsoft Windows 2000 Server 64-bit Limited Edition, any service pack
Note: This does not imply that the network operating system will work under all combinations of hardware and software.
Please see the compatibility page for more information:
Additional information
Please refer to Microsoft Knowledgebase article KB924439 at the following URL:
Systems with Intel Dual Core Xeon processors and large cache were found to experience STOP 1E resets under Microsoft Windows 2000 Server, after the affected IBM systems were made available.
The user should contact Microsoft Support for additional assistance.
Document Location
Worldwide
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Document Information
Modified date:
29 January 2019
UID
ibm1MIGR-5077676