IBM Support

Sterling Connect:Direct FileAgent - Error after install

Troubleshooting


Problem

Following a new installation of Sterling Connect:Direct FileAgent (CDFA) onto a UNIX® host, CDFA refuses to start, and throws Java™ errors.

Symptom


$ ./cdfa -C
Exception in thread "main" java.lang.UnsatisfiedLinkError: awt (An exception was pending after running JNI_OnLoad)
at java.lang.ClassLoader.loadLibraryWithPath(ClassLoader.java:
1011)
at java.lang.ClassLoader.loadLibraryWithClassLoader(ClassLoader.
java:975)
at java.lang.System.loadLibrary(System.java:469)
at sun.security.action.LoadLibraryAction.run(LoadLibraryAction.
java:69)
at java.security.AccessController.doPrivileged(AccessController.
java:202)
at sun.awt.NativeLibLoader.loadLibraries(NativeLibLoader.java:
50)
at sun.awt.DebugHelper.<clinit>(DebugHelper.java:29)
at java.lang.J9VMInternals.initializeImpl(Native Method)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:200)
at java.awt.Component.<clinit>(Component.java:571)
at java.lang.J9VMInternals.initializeImpl(Native Method)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:200)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:167)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:167)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:167)
at java.lang.J9VMInternals.initialize(J9VMInternals.java:167)
at com.sterlingcommerce.cd.cdremoteagent.RAMain.myLocalHost
(RAMain.java:1025)
at com.sterlingcommerce.cd.cdremoteagent.RAMain.main(RAMain.
java:691)

[{"Product":{"code":"SS4PJT","label":"IBM Sterling Connect:Direct"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"--","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"}],"Version":"All;1.5;1.4;1.3","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]

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Document Information

Modified date:
17 December 2019

UID

swg21653662

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